Vacancy expired!
Sunrise System Inc. is currently looking for
Knowledge Management Content Specialist in Princeton NJ with one of our top clients. Job Title: Knowledge Management Content SpecialistJob Id: 22-05037Location: Princeton NJ 08543Duration: 6 monthsPosition Type: Hourly contract Position (W2 only)Note: Company policy requires newly hired employees to be fully vaccinated for COVID-19 as of their start date. Company gives an equal opportunity employer and will provide reasonable accommodation to the unvaccinated in accordance with federal, state, and local law.Required Skills:- 1+ years of experience in content development, communications, or knowledge management.
- Excellent writing & editorial skills, with a portfolio or writing samples available.
- Organized and efficient, with the ability to stay on schedule under tight, frequently changing business deadlines.
- Strong interpersonal skills and experience running / leading group meetings.
- Understanding of ServiceNow or similar IT Service Management or Document Repository system is a plus but not required.
- Transform existing, potentially technically oriented content and verbiage into more user-focused material by following defined templates, styling & publishing guides.
- Facilitate content feedback, actioning comments by collaborating with authors and owners to create impactful updates and recommended changes to existing resources.
- Perform quality reviews on contents while also assessing new areas of opportunity.
- Complete content development project deliverables, stays attuned to current activities and shifting priorities, and makes course corrections to address emerging issues.
- Follow content development standards and document creation process as part of the broader project plan.
- 2+ years of direct experience in content development, communications and/or technology marketing or other related positions.
- Excellent writing and editorial skills with the ability to work under minimal supervision.
- Ability to reconfigure complex ideas and information into organized, guided resources to enhance the end-user, self-service experience.
- Strong interpersonal skills and experience running / leading group meetings as well as the ability to work independently.
- Organized and efficient, with the ability to stay on schedule under tight, frequently changing business deadlines.
- Excellent collaboration and communication skills, with the ability to clearly articulate your approach and solutions.
- Preferred understanding of enterprise Knowledge Management and support portal (e.g., ServiceNow) technology, information architecture and taxonomies.
- Submission including portfolio of writing examples showcasing writing prowess.
Vacancy expired!