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Job Details

ID #43565198
State New Jersey
City Summit
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source American Cybersystems, Inc.
Showed 2022-06-23
Date 2022-06-22
Deadline 2022-08-21
Category Systems/networking
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Technical Lead

New Jersey, Summit, 07901 Summit USA

Vacancy expired!

ACS Solutions has an immediate need for an

Technical Lead with experience in the

Pharmaceutical and Life Sciences Industry. This is a 06 Months of contract opportunity and is located in

Summit, NJ. Our client is a leading

pharmaceutical company.Please review the job description below:

Top Skills:
  • ITIL
  • Networking
  • UNIX
  • Windows
  • VMWare

Key Responsibilities:Incumbent’s main responsibility will be to manage priority 1 and priority 2 incidents where is will be necessary to join a telephone bridge call. During the call, the incumbent will ensure the discussions are focus on finding a solution, getting the appropriate groups or engineers on the call, and providing a documentation of the call or written periodic status. The incumbent will also Correct Action Prevention Action (CAPA) or Problem calls to determine the steps necessary to limit, if NOT eliminate, the potential of the issue occurring again. The position requires the incumbent to have good management and leadership skill to oversee the technical and administrative activities required of each incident or CAPA/Problem call. Candidate have frequent interactions with internal and external service providers. In addition, the Technical Lead will work closely with other members of the group to provide updates and communicate/escalate issues. Knowledge Qualifications and Skills:
  • Proficiency in ITIL incident and problem management
  • Significant experience in Windows, UNIX/Linux, VMware, networking, and AWS.
  • Significant experience working in a regulated environment such as Big Pharma or financial industry.
  • Significant experience interacting with technical teams, service providers, and management within a global industry.
  • Attention to detail when assessing technical activities and/or reviewing technical documentation.
  • Ability to identify and address technical issues/problems.
  • Propose technical solutions to issues and escalate issues appropriately
  • Maintain a proactive attitude and behavior
  • Ability to multi-task effectively and work independently
  • Interface directly with the business users, management level IT clients, software vendors and other service providers.
  • Strong communication skills are a must.
  • Professional written, verbal, and interpersonal skills
  • Time and resource management skills
  • Integrity, personal drive and enthusiasm which motivates people and inspires the highest
Relationships
  • Reports to DIS Associate Director, Solution Engineering and Delivery
  • Coordinates the activities of a cross functional technical team
  • Manages client IT and business relationships
Education and Experience:
  • Education
o BS in Computer Science, Information Systems, or equivalent work experience
  • Work Experience
o At least five years of experience in technology managemento Experience in the Biotech/Pharmaceutical Industry or similar, regulated industry requiredo Experience with Service Now or similar tracking/management tools strongly desiredo Prior experience using source code repository such as Clearcase

Key Requirements and Technology Experience:
  • ITIL
  • Networking
  • UNIX
Thanks, and regards, Parag PatelTeam Recruitment

ABOUT ACS Solutions. ACS Solutions is a global provider of information technology solutions, talent solutions and workforce management services. Our Industry vertical based domain expertise, passion for innovation, combined with the power of technologies in cognitive sciences, cloud computing, data sciences, product engineering, robotic process automation, machine learning, and block chain, helps clients envision, build and run their businesses more efficiently. Headquartered in the US, ACS Solutions has grown to over $1.2 BN.ACS Solutions is a Certified MBE by the Georgia National Minority Supplier Development Council.

ACS solutions has multiple subsidiaries, each focused on the unique area of business:
  • Analysts international Corporation (Staff Augmentation Services)
  • The Ascent Services Group Inc. (Life Sciences Talent Solutions)
  • HireGenics, (Payrolling, IC Compliance, & MSP Services)
  • DATA Inc. (Information Technology- staffing)

Recent Awards and Recognitions:
  • 6th largest IT staffing firm in the US. (Staffing Industry Analysts (SIA) 2019)
  • Largest Minority IT Staffing Firm in the US. (SIA 2019)

  • ClearlyRated® 2020 Best of Staffing award winner for providing remarkable service quality to our clients. This is our ninth consecutive win.

IT and Industry certifications:

  • Microsoft Gold Partner: Application Development, Cloud Platform, Data Analytics, Data Center, DevOps, Data Platform
  • AWS Managed Services Partner
  • Google Cloud Partner
  • ISO 27001:2013 Certified for Data Security
  • ISTQB Gold Partner
  • ISMS (ISO 27001:2017)
  • SOC2 Type II Compliant

Vacancy expired!

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