Vacancy expired!
- Demonstrates a strong understanding of networking concepts and systems, including Routing and Switching, WAN/LAN, and Cisco and Juniper network devices.
- Administer network monitoring tools such as SolarWinds, Nagios, and Zabbix to ensure network uptime and performance.
- Experience in Incident Management, ITSM, Problem Management, and Change Management.
- Responsible for ensuring all tasks assignments and work are completed during scheduled shift. This includes monitoring over time.
- Plan, train, and provide mentorship to NOC L3, L2, and L1 engineers.
- Participate in F2 outage calls and escalate network events in a timely manner to the appropriate team during crisis situations.
- Work directly with the customer and Network Engineering support staff to identify and troubleshoot network issues with the goal of isolating the root cause of the problem.
- Perform and execute Data Center installation projects including racking and stacking of servers and network equipment.
- Strong Structured Cabling expertise with the ability to gather requirements, design, install, test, and document.
- Lead process and performance tool optimization for our Network Operations Center.
- Work with leadership to provide input on strategic and complex projects/programs.
- Coordinate interactions between the project and key stakeholders.
- Coordinate project activities and track deliverables and action items.
- Delegates activities to appropriate NOC team members.
- Maintain accurate detailed records of all internal process and documentation as directed by Management.
- Demonstrate a thorough understanding of routing protocols and monitoring tools.
- Utilize the OSI model as a guide for systematic network troubleshooting.
- Ability to effectively communicate complex issues during normal/emergency situations.
- Detail-oriented to manage multiple priorities effectively and multi-task with success.
- BS/BA or equivalent demonstrated expertise in operations management or related field.
- Four (4+) years of data center operations/technical experience in an IT environment is required.
- IT Certifications (such as CCNA, CCNP, JNCIA, or JNCIP) are critical for this role.
Vacancy expired!