Vacancy expired!
- Bachelor's degree is required for this position.
- Minimum of 8 Years of business experience including 5 years of digital project management or operations experience with expertise in digital production (e.g. web development) and campaign management activities
- Deep understanding of digital marketing tactics (e.g. websites, email, paid media, social media, SEO, mobile apps, etc.) and the technology platforms that enable them
- Hands-on experience with digital marketing technologies such as marketing automation tools, web content management systems, etc.
- Strong written and verbal communication skills, including proven ability to communicate with technical and non-technical audiences alike
- Robust analytical skills to evaluate operational performance and identify efficiencies or areas of improvement
- Excellent project, program, and portfolio management skills in a digital domain, with attention to detail, a sense of urgency, and a solution-oriented mindset
- Skilled relationship-builder and cross-functional collaborator, able to manage priorities and drive results across a broad set of internal and external stakeholders
- Pharma/biotech experience is preferred, either in-house or via agency/service provider experience
- Manage assigned franchise / therapeutic area digital production and campaign management operations activities and processes with the partnership of service providers
- Ensure the timely, high quality, and cost-effective execution of digital marketing tactics (e.g. websites, email marketing, field digital assets, etc.) per campaign and business objectives
- Ensure SLAs for the projects they are leading are met
- Ensure that tagging for all non-paid media digital assets are set up correctly, completely, and in alignment with brand goals/objectives
- Lead relevant forums with internal and external stakeholders to discuss the status and ensure projects stay on track by capturing & resolving all risks
- Manage tactics within and across channels to ensure the seamless customer experience
- Partner with internal stakeholders (DSAA, IT, Regulatory, Privacy, etc.) and external partners to pull through digital data capture standardization, consent, content tagging, etc.
- Partner with relevant stakeholders to resolve risks/issues and prioritize US PH platform/ services enhancements
- Support creation of and maintenance of Digital Ops SOPs, tools, and templates within a Digital Operations Ways of Working
- Participate in digital governance across digital services and help prioritize tactics with service providers to drive quality and timely delivery
Vacancy expired!