Job Details

ID #15245057
State New Mexico
City Abidjan
Job type Full-time
Salary USD TBD TBD
Source Visa
Showed 2021-06-08
Date 2021-06-08
Deadline 2021-08-07
Category Et cetera
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Associate - New Graduate Development Program (For Fresh Graduates. English Application Required)

New Mexico, Abidjan 00000 Abidjan USA

Vacancy expired!

Job Description

The New Graduate Development Rotation Program (NGDP) is an 18-month program with three - six month rotations through Visa’s functions. The NGDP program supports Visa’s mission to build a strong entry level pipeline of talent with cross-functional knowledge and experience. Associates

rotate through

three functions
of the business, including: Product, Business Development, and Client Services. In addition to meaningful rotations, Associates are given training & development, mentoring, networking and leadership exposure.

Rotational Assignments include:

Product:

Visa’s Product Team is responsible for all aspects of the regional product strategy, solutions development and delivery to clients of both core and digital platforms that drive revenue growth for Visa as well as clients and customers satisfaction. As a Product associate, you will be responsible for positioning Visa as the preferred choice of network partners by Issuers and the brand of choice by consumers. You will work very closely with the Country Manager, Business Development Teams, the Marketing team and the other cross-functional teams within Visa. The successful candidate will interact with all levels of Visa management and staff. This position will involve constant interaction and communication with Clients and key Visa stakeholders.

Some things you might work on during your Product rotation include:

  • Participate in Products strategy definition for both core products and digital solutions
  • Products range definition, including features, benefits and pricing
  • Products adaptation to local market needs and at Issuer level
  • Implementing of the CVP through in-house development and partnerships
  • Delivery of products to clients, including marketing materials
  • Participate in market and competitors benchmarking
  • Support in the products ideation and concepts testing, data analytics activities, products material preparation, products sales activities to clients

Business Development:

Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. The business development team drives the country strategy and its objectives by identifying, leading and executing, through analytics, data and market intelligence, on opportunities to drive business growth for Visa and its clients. The purpose of this role is to provide support to the team, assisting with client requests with the purpose to grow Visa share of business.

Some things you might work on during your Business Development rotation include:

  • Providesupport to the BD team to develop and maintain therelationship between Visa and the clients
  • Processthe new licenses, opening, upgrades, & downgrades of new bins.
  • Workwith licensing teams to ensure completion of paperwork as well as timelysubmission of documentation working back from launch of the products
  • Understandand implement card design brand standards. Provide urgent support toclients in obtaining waivers on designs.
  • Masterthe Visa Online functionality and provide support to BD team on how to navigate through the platform.
  • Attendto client queries and issues, and provide timely and efficient solutions
  • Navigatethroughout Visa across geographies to ensure a quick turnaround of client & BD requests.
  • Excelin tools like Playbook, DK tracker, EBI, OpCert, & VisaNet data to produceclient reports on a monthly/ ad-hoc basis.
  • Monitorand analyze competitor strategies and contribute to developing/respondingto these so that Visa’s market share within the market is enhanced
  • Managedaily tasks such as maintaining and updating clients contact lists, andupload required documents in playbook
  • Ensureclients’ compliance to service levels, integrity of service records and efficientresolution of complaints
  • SupportBD team in preparation of presentations/pitches to clients
  • Supportinternal compliance requirements for the BD team
  • Preparationof regular analysis reports for market and for clients, focusing onportfolio performance and market share, comparison with targets byquarters.

Client Services:

Visa Client Services Team plays a key role in managing client relationships. The function is comprised of global, regional and in-market teams that provide operational support in three key areas: (1) providing Visa clients day-to-day operational and technical support, (2) running client support operations, including managing Visa Rules and industry standards, dispute processing, and issuing BINs and (3) operating global contact centers on behalf of Visa clients. The purpose of this role is to provide support to the team, assisting the team with client requests but also practice solving complex operational problems and taking a broad perspective to identify innovative solutions.

Some things you might work on during your Client Services rotation include:

  • Master the payment industry processing and operational business
  • Understand Visa Products and services range definition, including features, benefits and pricing
  • Coordinate internal resources to accomplish Visa and client objectives, and ensure processing system performance standards are met and that the client perspective is represented within the organization
  • Attend to client queries and issues, and provide timely and efficient solutions
  • Partner with assigned Account Executives to identify additional business opportunities
  • Stay current with industry and client trends and maintain a strong knowledge of Visa products and services

Qualifications

Required Qualifications:

  • Currently In a Bachelor’s or Master’s degree program ( Computer Science, all Engineering disciplines, Physics, Mathematics, Business/Commerce/Economics)
  • Graduate by summer 2021 (Fresh graduates)
  • Minimum 3.0 GPA or equivalent
  • Excellent communication, story-telling and presentation skills

Additional Qualifications:

  • Technical majors are encouraged to apply
  • Excellent analytical abilities, intellectually curiosity and interest in finding new ways to do things
  • Outstanding verbal and written communication skills
  • Professional maturity, strong work ethic and the ability to be flexible and adaptable to changing business needs
  • Demonstrated leadership capabilities in professional, academic, or volunteer environments
  • A global mindset and ability to work in a diverse workplace.
  • Ability to work constructively in teams, highly collaborative with a great attitude working on cross-functional teams where there may not be a direct reporting line.
  • High energy level, performance oriented and passionate about customers, payment industry, and emerging technologies.

Vacancy expired!

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