IT Specialist (L) job vacancy in Albuquerque, New Mexico Honu Services

Vacancy expired!

Position/Job Title: IT Specialist (L1)

Location: Albuquerque, New Mexico

Job Summary: The IT Specialist works under direct supervision of more senior technicians, performs directed general maintenance tasks, troubleshoots and repairs computer systems and peripheral equipment. Initiates service actions within a ticketing system and elevates issues to more senior technicians within the ticketing system when unable to resolve independently. Follows manufacturer's specifications for power and installation to protect equipment, installs an uninterruptible power supply (UPS) with each PC and server, and ensures proper connectivity. Troubleshoots common access card issues. Sanitizes or destroys IT equipment and media prior to disposal or reuse IAW security regulations and policies, which may require travel away from home station. Monitors, secures, and sustains (patches) all internal network devices with assistance from more senior technicians. Provides internal hardware and software accountability support to equipment account holders for networks at various classifications. Assembles, installs, disassembles, uninstalls, and moves IT and electronic equipment in offices and common-use areas. Installs and integrates newly acquired printers, multifunction printers, scanners, and facsimiles on the network. Sets up, issues, and installs unclassified and classified telephony and related equipment (including encryption devices). Operates, monitors, sustains, and secures the AV display system to include TV, audio visual wall screen, other display screens (such as LCD or Plasma), tools display, and all related network, phone, and peripheral equipment required to conduct video teleconferencing operations. Other IT duties as assigned, which may include informal on-the-job training scenarios by more senior technicians. Other duties assigned.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience/Skills Required:

Associate's Degree in Computer Science, Information Technology, or related discipline, or higher. Relevant work experience and training may be considered in lieu of a degree, similar to Office of Personnel Management's (OPM) Crediting Combinations of Education and Experience standard.
0-3+ Years' experience of support service of components of PC/Hardware, telephony, wireless networking, hardware/software installation/patching exclusive of server rooms and data centers, limited testing, and operations. Demonstrated capability performing client support, basic networking tasks, troubleshoot and work creatively to resolve identified problems. Willingness/capability to learn additional advanced skills.
Employee must possess and maintain IA computing environment certifications and access levels in accordance with DoD Directives (DoDD) 8140/8570.01-M.

Physical Requirements: Work may involve sitting or standing for extended periods of time. Position will require typing and reading from a computer screen. Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner. May include lifting weight up to thirty (30) pounds as necessary.

Abilities:

Ability to organize, prioritize and meet deadlines
Capable of conveying complex technical information in a manner understandable by general users
Strong critical thinking and problem-solving skills
Strong self-starter requiring minimal supervision
Able to take proactive measures to prevent problems
Strong verbal and written communication in order to work with customers
Must be a U.S. Citizen

Security Clearance: DoD active security clearance may be required at a high-level security. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information

Company Summary: Headquartered in Hawaii, Galapagos Federal Systems, LLC is SBA Certified NHO 8(a) Small Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services. Leveraging over 30 years of providing IT services to the federal & commercial market with projects located around the world, our team possesses innovative expertise in the development of a wide range of technology solutions. Galapagos Federal Systems, LLC is an equal opportunity employer. Our service commitment is simple - "Quality IT Solutions On Time & On Budget." Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Positions functions and qualifications may vary depending on business needs. Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.

Vacancy expired!

ID	#45925938
State	New Mexico
City	Albuquerque
Job type	Permanent
Salary	USD TBD TBD
Source	Honu Services
Showed	2022-09-23
Date	2022-09-22
Deadline	2022-11-20
Category	Et cetera
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Job Details

IT Specialist (L1)

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