Admin Team Member - Noel Leeming, St Lukes Mega

Job Description

As an Admin Team Member, you will play a crucial part in processing behind-the-scenes administration for the Store, based on sending repairs for Customer and Store items. Yes, we offer awesome products but we know our customers purchase from us because we also offer them expert service. In this role, you will deal with booking repairs andorganising replacements, liaising with suppliers, arranging spare parts for customers, and helping with banking.

You will also take responsibility for and proactively resolve customer issues as they arise and you will do all you can to meet customers' expectations. There may also be opportunities toget involvedin Customer Service Representative duties on the Shopfloor.

To succeed in this role, we are looking for someone who knows what good customer service is and how to deliver it. You will have apassion foradministration and customer servicewith excellent written and verbal skills to match. Keeping calm in all situations, no problem is too great.

Above all, you will be a passionate team player who takes pride in delivering a memorable experience to our customers.

We are also seeking individuals who can live our values…

• Do you “own it”? – Our team members walk the talk and make things happen.
• Do you strive to “do good”? – We are one team, standing up for our people, our planet, and our communities.
• Do you “think customer”? – We put the customer first in everything we do.

Qualifications

Ideally, you will have:

• Someexperience in retail, hospitality or a customer facing role
• Strong organisational and administration skills
• An eye for attention to detail
• Excellent Communication Skills
• A positive, can-do attitude
• The ability to undertakeheavy lifting, climbladders and beon your feet for long periods of time

Additional Information

• Warehouse Group discount card (including Noel Leeming, Torpedo7, 1-Day deals, and 15% off atThe Warehouse and Warehouse Stationery)
• A paid day off on your birthday
• Continuous training and development
• Career progression – a great steppingstone into sales or other internal opportunities
• Wellness and discretionary leave
• Click here to check out more of our benefits

There are many benefits that come with working for the largest retailer in New Zealand. Who knows where you could end up? Don't let this opportunity pass you by. We'd love to hear from you!