Job Details

ID #17288982
State New Mexico
City Auckland
Job type Full-time
Salary USD TBD TBD
Source The Warehouse Group
Showed 2021-07-25
Date 2021-07-25
Deadline 2021-09-23
Category Et cetera
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Customer Service Rep - Torpedo7 Westgate

New Mexico, Auckland 00000 Auckland USA

Vacancy expired!

Job Description

At Torpedo7 the work comes easy when you love what you do. We are so passionate about the gear we sell that you will see us out there on the track, trails and anywhere an outdoor adventure is to be had.

As an In-Store Customer Service Representative, you will play a crucial part in creating a memorable experience for our customers in store. We offer awesome products and we know our customers purchase from us because we also offer them expert service.

In this role, you will deal with all customer enquiries including hire purchase contracts, sales enquiries, credit applications and cash sales. You will also take responsibility for and proactively resolve customer issues as they arise and you will do all you can to meet customers' expectations.

You will be in charge of over seeing our store warranties, click and collect orders, following up all our customers open orders, processing and closing off Marketplace orders. Will need great organizational skills and be able to work with a small team. You will be reporting to our Head Stock controller on a day to day basis.

Qualifications

Ideally you will have:

  • Knowledge of exceptional customer service and how to deliver it
  • Excellent phone manner
  • Exemplary written and verbal communication skills
  • Ability to remain calm under pressure
  • The desire to deliver a memorable experience to our customers

Additional Information

Our passionate people enjoy careers that provide inspiring experiences, exciting challenges and amazing benefits. They also know that Torpedo7 is committed to developing its talent, which allows for a wide scope of amazing opportunities as the business continues to grow. We are alsopart of The Warehouse Group, meaning there is plenty of scope for career development and staff benefits that extend well beyond the traditional outdoors industry.

We’ll See You Out There!

Applicants must have the right to work in New Zealand

Vacancy expired!

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