Job Details

ID #23743482
State New Mexico
City Carlsbad
Job type Permanent
Salary USD Depends on Experience Depends on Experience
Source IDC Technologies
Showed 2021-12-02
Date 2021-12-01
Deadline 2022-01-30
Category Et cetera
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Desktop/Network Technician

New Mexico, Carlsbad, 88220 Carlsbad USA

Vacancy expired!

Job Title: Desktop/Network Technician

Location: Carlsbad, NM

Fulltime role

Is Remote option available during COVID: No

Job Description:

For this position we need network support candidate with industrial knowledge. Required Skills:The primary responsibility for this position is to maximize the availability of all network components. The technician is the point of contact for providing first and second level troubleshooting for all network equipment. The technician will be responsible for Service Level Agreements (SLA) and work within them to see that there is a prompt response to the issues. The activities for this position include:• Patching cable installation and recovery• Installing power leads• Installing, removing or swapping equipment• Locating and or identifying network circuits and tagging the demark location• Providing escort services for Third Party Vendors in the facility• Adhering to the risk management processes, including conducting walkthroughs, work permits, change management, attending safety training; and reporting Incidents• Comply with the Company's audit requirements, Information Protection requirements, security requirements and standards detailing physical access management, and standards for Operational Excellence• Support and assist in the troubleshooting and testing network equipment and components, including:o restarting equipment;o troubleshooting and patching power cables;o Troubleshooting and patching Fiber and Copper cableso identifying a switch port location;o pinging key Devices and performing DNS lookupso troubleshooting, installing, and where necessary removing equipment and/or componentso perform visual checks for hardware failure lights or console error messages, power status and hardware labels ando assisting with the identification and reporting of communications room environmental issues• Perform MACD (move, add, change, delete) activities for end user business LAN and voice devices• Maintain the Inventory of the Network Devices• Update and Manage the DCIM tool• Adhere to Company’s Change Management Process, BCP and DR Plans• Monitor and respond to emergency conditions effecting operations to the extent that services can be safely provided (e.g hurricanes, earthquakes, etc.)• Provide smart hands support for other telecommunications infrastructure such aso Coordinate with cabling contractoro WiFi and BLE systemso Microwave systems installation, maintenance, troubleshooting and repair.o Radio systems (HF, VHF, UHF, 2-way, radar, …) installation, maintenance, troubleshooting and repair.o VSAT installation, maintenance, troubleshooting and repair.o Cellular-based systems such as public and private 4G LTE, 5G, NB-IIoT, LTE-Mo lpWAN (low-power WAN) systems such as LoRaWANo Other IIoT/OT systemso Solar panel / battery power systems installation, maintenance, troubleshooting and repair.o Specialty Telecoms systems such as CCTV, PAGA, Intercom, Fire/Intruder Alarm, systems installation, maintenance, troubleshooting and repair.• Daily/Monthly/Quarterly reports generation and Review with Customer Educational Qualifications and experience:• Have an associate or bachelor's degree• Certifications such as CCNA, CCNP will be ideal• Technicians should be conversant with compliance regulations, such as SOX• 4 to 8 years of relevant experience in IT industryo Experienced in racking, stacking, cabling, and decommissioning of Network Hardware deviceso Experienced in Smart Hand Support for Network device maintenance• Strong Verbal and Written communication skills• Ability to walk around a good deal of time, and lift heavy devices• Willingness to work in shifts, attend on calls and weekend work as per schedule

Vacancy expired!

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