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Business Title: Senior Associate, Advisory Technology Service DeliveryRequisition Number: 85467 - 63Function: AdvisoryArea of Interest:State: NYCity: AlbanyDescription:Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.KPMG is currently seeking a Senior Associate to join our Advisory Technology Service Delivery team organization.Responsibilities:Work with an onshore and offshore team in the information technology service management (ITSM) delivery of KPMG Managed Services and Software as a Service (SaaS) technology products to our external clients
Coordinate infrastructure and software deployment, manage vendor relationships and provide escalation-level support and incident management for multiple products
Define process and procedure while leveraging offshore partners, in the delivery of services in a follow-the-sun environment
Drive process improvement and cost savings through efficient IT operations, continuous operational improvement, task automation and strategic initiatives
Interface with and vendor manage, external and internal KPMG groups as well as subcontractors; including but not limited to: Service/Help Desk, Cloud Operations and Application Development across incident, problem and change
Manage client and engagement relationships though onboarding, initiation and ongoing operational support with our client and internal stakeholders
Qualifications:Minimum three years of experience in Service Management, IT Operations, Software Development, and/or project management in client facing information systems/technology, and/or Cloud services utilizing Azure
Bachelor's degree in an appropriate field from an accredited college/university or equivalent work experience
An influential communicator that can translate business needs into technology solutions and techno-jargon into plain English.
Comfortable with change, flexible and meticulous attention to detail
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf) contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.At KPMG, any partner or employee must be fully vaccinated or test negative for COVID-19 in order to go to any KPMG office, client site or KPMG event. In some circumstances, individuals who are not fully vaccinated may also be required to have a reasonable accommodation to not be fully vaccinated for COVID-19.GL: 5GF: 15304
Vacancy expired!