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Description
Robert Half is seeking candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format, for a Desktop Support Technician position with a company in the Automotive field. Problem solvers who enjoy working in a challenging and positive environment may do well in this Desktop Support Technician position. This Desktop Support Analyst role is a permanent opportunity based in the Auburn, New York, area.What you get to do every single day- Solve computer problems, and implement appropriate action/solutions- Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems- Offer computer desktop support in accordance with established policies and procedures- Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals- Be in contact regularly and effectively with ticket submitters- Create records of daily data communication transactions, issues and remedial actions taken or installation activities- hardware repairs with the appropriate vendors Requirements - Microsoft Office 365 experience desired- CAT6 experience- Strong familiarity with Ticketing System- Desktop support or related experience- Ability to quickly write reports, business correspondence, user instructions, and procedure manuals Technology Doesn't Change the World, People Do.®Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.Vacancy expired!