Job DescriptionThe Medical Assistant Relations Associate is responsible for effectively and efficiently providing patient procedures as ordered by the physician under the guidance of licensed medical staff (LPN, RN, NP or MD). In addition, provides clerical support necessary for efficient and effective functioning of the office.Qualifications
High school diploma or general education diploma (GED).
BLS certification or Heart Saver from AHA
Licensed/Credentialed as a Phlebotomist or EKG technician preferred
Certification as a Medical Assistant or two (2) years relevant work experience preferred.
CMA/RMA Required
Collective bargaining unit: SEIU 1199-MSBIMGResponsibilities
Performs EKGs as ordered by the physician
Performs lab testing as ordered by the physician
Performs PFT as ordered by the physician
Admits patient to the exam room and takes vital signs, medical history, medication history and allergy history. Height and weight as indicated
Performs quality controls
Ensures that the patient referrals are completed and forwarded appropriately
Documents appropriately any treatment
Documents any telephone contact with the patient
Documents in the lab accession log and outside medical testing log as per established procedure
Adheres to universal precautions and OSHA Regulations
Maintains examination rooms and medical areas in a clean and orderly fashion
Registers and transacts patients promptly and accurately using current computer system
Updates pertinent patient information, including medical insurance coverage and eligibility
Ensures that all patients names appear on daily ledger sheets
Schedules patient appointments
Retrieves and files medical reports/lab results
Processes HMO referrals as requested by Physician, Practice Management, and patients
Communicates to Physician all patient emergencies
Answers telephones with name and Beth Israel Medical Group office location
Takes messages to ensure follow-up on all calls
Scans paperwork into the EMR in a timely fashion
Balances ledger sheets and accounts for all monies received
Has accountability for all aspects of the cash box and the contents within. Notifies Office Administrator or Reimbursement/Front Office Coordinator when change is needed
Provides information to other departments as requested
Provides assistance with uncovered shifts
Confirms appointments
Notifies Practice Manager or Office Manager of any problems in the office
Notifies Practice Manager or Office Manager when office supplies are needed
Calls insurance companies to verify coverage and eligibility
Forwards to specialty offices all information pertinent to scheduled appointments; i.e., labs, referrals, ex-rays, etc.
About UsStrength Through DiversityThe Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:
Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.
At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.Explore more about this opportunity and how you can help us write a new chapter in our history!“About the Mount Sinai Health System:Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”EOE Minorities/Women/Disabled/VeteransCompensation StatementMount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $27.4836 - $27.9836 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.