Vacancy expired!
- Assist with the day-to-day maintenance and repair of company PCs
- Perform installation, configuration, move and upgrade tasks
- Ensure that users are equipped with hardware and software that conform to the client’s requirements; this includes PC refresh, repairing hardware and software, project work and location moves for the organization
- Serve as a primary contact and troubleshooter on PC and printer related problems and requests
- Communicate to management on status of problems and recommend improvements to systems
- Creating and maintaining operating system images
- Software and operating system deployments utilizing automation
- Keep current on most recent trends and technologies, suggest improvements to bridge with other departments and keep technical knowledge current
- A strong sense of urgency and the ability to multi-task with attention to detail
- The ability to work independently as well as in a team environment
- Well-developed communication, organization, and customer relations skills
- Strong technical skills
- A positive attitude and a professional appearance
- The ability to lift up to 50 pounds
- Ability to be on call
- Associate’s degree in computer science or equivalent work experience and
- 3+ years of customer support in a technical field with 3 to 5 years of technical support experience
- A+ Certification desired
- Microsoft Certified Desktop Support Technician Certification a plus
- Scripting experience utilizing any of these scripting languages - PowerShell, VB Script, Winbatch, Batch
Vacancy expired!