Vacancy expired!
Genesys Pure cloud (ININ) / NICE INCONTACT OR AMAZON CONNECT OR Any CLOUD BASED CONTACT CENTER solutions Architecture, development, Implementation, Configuration and support.
Genesys Pure Cloud solutions design & implementation & would be good to have. AWS knowledge is also preferred.Candidate should be able to design and implement Genesys Pure cloud (ININ) / NINCE INCONTACT OR AMAZON CONNECT, CLUD BASED CONTACT CENTER environment configuration, implementation and deployment to production. Candidate is expected to work with their internal telecom, infra groups to support Pure cloud implementation. Ensure Necessary technical help and support for Genesys Pure cloud implementation. Candidate is expected to liaise with Business users, call center groups for Pure cloud implementation and support. Participate in business stake holder meetings, orientation and ongoing training of new IT staff Hired candidate should be M or SM level and he will be joining as Genesys Pure cloud experieneced professional. 12-14 Years of experience in Contact center technology skill-set with Genesys Pure cloud resource with hands on experience in implementing pure cloud solutions. Strong experience in Genesys solutions and its products & technology Strong experience Cloud enablement of contact center solutions Implementation and release management process. Good communication skills and presentation skills.Vacancy expired!