Job Details

ID #1682041
State New York
City Ithaca
Full-time
Salary USD TBD TBD
Source New York
Showed 2019-02-08
Date 2019-01-18
Deadline 2019-03-19
Category Technical support
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IT Infrastructure Design & Deployment Technician (Ithaca)

New York, Ithaca 00000 Ithaca USA

Vacancy expired!

Brightworks Computer Consulting is seeking qualified Integrations Technicians capable of deploying new software and systems to business clients. The position is Monday through Friday from 8:30am to 5:30pm with a one-hour lunch break each day.

The ideal candidate is highly focused, personable, comfortable in a fast-paced environment, enjoys collaborating on a team, and has outstanding listening and critical thinking abilities. Candidates should also be able to effectively diagnose and repair hardware and software problems with desktop and server systems.

Preferred Skills:

Desktop Operating Systems: Familiarity with Windows 7 through Windows 10

Server Operating Systems: Experience with Windows Server 2003 through Windows Server 2016 as well as GNU/Linux

Software: Familiarity with MS Office Suite (particularly Outlook), Antivirus including Bitdefender and Symantec; implementation of customer-specific line-of-business applications

Hardware: Hardware troubleshooting & replacement; printer installation & troubleshooting

Virtualization: Experience with VMWare products including ESXi, VSphere, VCenter and Microsoft Windows Hyper-V

Networking: Knowledge of TCP/IP networking, routing, and switching; familiarity with managed switches and VLANs; familiarity with Linux routers and SIP phone servers; configuration of wireless network infrastructure; familiarity with IPSEC/SSLVPN

"Soft" Skills: Customer service, vendor interaction, research and analysis, documentation

The ideal candidate will also have experience with at least one of the following languages: Perl/CGI, Bash, Powershell, or Javascript.

As an Integration Technician at Brightworks, your responsibilities would include:

Designing and implementing new computer systems, servers, and networks

Implementing and managing ESXi and Hyper-V servers and virtual machines

Identifying problems and inefficiencies in client infrastructure, then designing and implementing a solution with respect to the client's budget

Working closely with the Project Coordinator to manage client expectations and ensure work is completed on-time

Entering detailed notes into our ticketing system and our internal knowledgebase

Transitioning completed projects to the Brightworks Service Desk for ongoing support

Why should you apply? Brightworks strives to be a great and fulfilling place to work. We are a small and dedicated team of technicians and support staff, with great opportunities to learn from your coworkers and grow your skills. We are proud of the work we do and the clients we support, which include healthcare providers, educational institutions, and non-profits.

Located in downtown Ithaca, we are convenient to everything and committed to being part of the downtown community. We offer competitive benefits, including health and dental insurance, gym reimbursement, flexible PTO, and free coffee from a local roaster. Every Monday we have catered lunch or a staff potluck. And we won't forget your birthday.

NOTE: This position is based in Ithaca, New York. Relocation assistance is not provided.

Brightworks Computer Consulting is an equal opportunity employer, and is able to provide accommodations as needed.

Positions are available immediately. Please select the email link to submit your resume and cover letter.

Vacancy expired!

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