This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Desired qualities include:
Ethical and Honest
Must have applicable license or must obtain applicable licensing requirements.
Excellent communication skills - written, verbal and listening
Excellent interpersonal skills
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Experience in a variety of computer applications, particularly Windows
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Ability to effectively relate to a client
Bi-lingual Spanish
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Maintain a strong work ethic with a total commitment to success each and every day.
As an agent team member, you will receive:
Hourly pay plus commission/bonus