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Job Details

ID #50000772
State New York
City Manhattan
Job type Permanent
Salary USD Depends on Experience Depends on Experience
Source CBRE
Showed 2023-05-26
Date 2023-05-25
Deadline 2023-07-24
Category Et cetera
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Field Support Technician

New York, Manhattan, 10001 Manhattan USA

Vacancy expired!

Field Support Technician

Job ID 118278

Posted 11-May-2023

Service line GWS Segment

Role type Full-time

Areas of Interest Digital & Technology/Information Technology, Workplace Strategy

Location(s) Manhattan - New York - United States of America, New York City - New York - United States of America

Job summary

Oversees the daily operations within specified location including software, hardware, tape backups, phone administration, and the local area network. Provides level I & II end-user support which includes software and hardware issues.

Essential duties and responsibilities

  • Coordinates the daily logistics within the local area network.
  • Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals.
  • Fixes Desktop Virus and malware issues
  • Maintains a daily backup of all network files.
  • Performs service administration tasks for software and hardware products to ensure manufacturer warranty.
  • Fixes any software and hardware problems through debugging, testing, and vendor assistance.
  • Provides recommendations of program changes to accurate software problems.
  • Assists in the purchasing of new computer equipment and peripherals for a specified location.
  • Performs software and hardware inventory.
  • Basic Administration of Phone and Voicemail systems for site.
  • Complete other duties as assigned.

Supervisory responsibilities

No formal supervisory responsibilities in this position. May provide informal assistance such as technical mentorship and/or training to coworkers. May coordinate work and assign tasks.

Qualifications

Individual should be able to perform each compelling duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the necessary functions. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Education and Experience

Associate's degree (AA) or equivalent from two-year college or technical school and a minimum of two to three years of related experience and/or training.

Certificates and/or Licenses

A+ PC Technician;

Both Network + and Dell Hardware certification is a plus

Interpersonal skills

Interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to efficiently present information to an internal department and/or large groups of employees.

Financial knowledge

Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or allocations.

Reasoning ability

Ability to comprehend, analyze, and interpret situations. Ability to solve problems involving several options. Requires strong analytical and quantitative skills.

Other Skills and/or Abilities

Outstanding Customer Skills required

Scope of responsibility

Decisions made with general understanding of procedures and company policies to achieve set results and targeted dates. Errors in judgment may cause short-term impact to co-workers and supervisor.

#WayUp

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training and experience. The salary range for the Field Support Technician is $35.10 - $58.46 per hour. The compensation offered to a successful candidate will depend on the candidate’s skills, qualifications and experience.

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at or via telephone at +1 (U.S.) and +1 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

Vacancy expired!

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