Computer Technologist job vacancy in Melville, New York Genesis

Vacancy expired!

Genesis10 is seeking a Computer Technologist for a direct hire position with a telecommunications service provider located in Melville, NY.

Summary: We are seeking a highly motivated, experienced, in office deskside support technician with experience working in a sometimes-high pressure short deadline environment. The ideal candidate will demonstrate:

Excellent verbal and written communication with the ability to break down complicated IT problems to VIP customers and Upper Management
Hungry to learn new technology and grow in their IT career
Great team member who helps others on the team when needed
Punctuality is a must
Self-starter who requires little supervision
Adaptable, dynamic, and creative with solving issues
Dedicated with ability to take ownership and responsibility of projects
Technical ability to resolve level 2 and level 3 types of tickets
Experienced with continuous updates, planning improvements and upgrades

Primary Duties and Responsibilities:

Provide in person VIP Support to C-Level executives in Corporate office
Provide over the phone remote Support to 1200 users across the US and Australia
On-Call rotation every four weeks
Work on a rotation of monitoring the work ticket que and assigning out tickets and answering all incoming Service Desk calls
Work on Enterprise projects rolling out new technologies and solutions
Intune Software packaging
Testing and troubleshooting new Intune Software packages and then rolling into production
Mobile device Support of iPhones, Androids, iPads through Intune and Apple Business Manager
Provisioning new machines through Intune Auto-Pilot
O365 Support of office Products
Support of RSA Soft Tokens and Hard Tokens.
Maintain hardware inventory of equipment and Printer Ink in the Corporate Office
Submit Purchase Requisitions for equipment when inventory is running low
Work Daily in Freshservice to update tickets, resolve tickets, and document solutions
Monthly cleanup of machines not checking into security software to ensure all machines are secure

Requirements:

U.S. citizen (or holder)
Bachelor's degree in IT specific fields with focus on networking equivalent or experience in an associated field

Experience:

6-10 years experience in Desktop Support/VIP Support
Working on large scale enterprise projects and rollouts
O365 Experience
RSA
Intune or similar MDM software
VIP Support
Powershell experience but not required
Software packaging but not required

If you have the described qualifications and are interested in this exciting opportunity, apply today!

About Genesis10: Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com "Genesis10 is an Equal Opportunity Employer, M/F/D/V #DIG10-NY

Vacancy expired!

ID	#41106435
State	New York
City	Melville
Job type	Permanent
Salary	USD TBD TBD
Source	Genesis10
Showed	2022-05-18
Date	2022-05-17
Deadline	2022-07-16
Category	Internet engineering
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Job Details

Computer Technologist