Vacancy expired!
- 5+ years of experience leading enterprise software implementations with one or more Customer Relationship Management Solution (SalesForce.com, SAP, Siebel or other CRM software). Configuration experience desired
- Excellent team management skills. Should have experience managing a global project team
- Experience with enterprise integration platforms (such as Informatica, IBM Cast Iron, or MuleSoft)
- Experience with technologies supporting SaaS applications, including XML, Web Services, HTML, Java and JavaScript
- Exposure to Salesforce.com CRM & ServiceMax– Project Management / Development / Testing
- Salesforce.com certifications a big plus
- Experience with field service operations or customer service management and call center support a big plus
- Excellent oral and written communication skills. Effective at resolving conflict
- PMP certification & Agile exposure are a big plus
- Bachelor’s degree in business, technology or related subject
- Work closely with SW Engineering, Platform/Systems, Products Ops, IT and Production QC teams to ensure successful development and on-time deployment of software solutions in global scope
- Develop, release and maintain Salesforce & ServiceMax Test Plans by following technical guidance provided by Platform Engineering Test Committee
- Manage feature enhancements and quality Requirements / user stories specific to Salesforce and ServiceMax project implementations
- Experience with Salesforce / ServiceMax Test Tools, Automation and Test Tool Development
- Excellent understanding of business goals and objectives as they relate to customer use cases and solutions.
- Strong Cross-functional team management, project / program management, strong interpersonal skills and adaptive communication style.
- Ability to frame situations and make/drive decisions. •Ability to resolve Complex problems, drive for results, innovate, think and lead strategically.
Vacancy expired!