Location: 355 Food Center Drive, Unit B-14, Bronx, NY 10474
Schedule: Full-Time, Monday–Friday
Location: Master Purveyors – Hunts Point - Bronx, NY
Schedule: Overnight Shift (Full-Time)
Master Purveyors is seeking a professional, reliable, and customer-focused Front Desk Representative to support our overnight operations. This position serves as the first point of contact for walk-in and call-in customers, manages order processing, prints invoices, communicates with internal departments, and ensures a smooth flow of overnight activity. The ideal candidate is detail-oriented, calm under pressure, and experienced with QuickBooks or similar order-entry systems.
Key Responsibilities
Greet and assist customers picking up orders at the front counter
Answer phones and respond to customer inquiries professionally and efficiently
Accurately write up new customer orders
Use QuickBooks to generate and print invoices and receipts
Review and verify outgoing customer orders for accuracy
Coordinate with butchers, packers, and warehouse staff regarding order status
Monitor inventory levels related to overnight orders
Maintain a clean, organized, and professional front desk workspace
Record customer issues, complaints, or special requests and relay them to management
Perform basic clerical and administrative tasks as needed
Required Skills & Experience
1+ year experience in a front desk, customer service, or administrative role
Experience using QuickBooks or a similar invoice/order-entry system
Excellent written and verbal communication skills in English
Strong organizational and multitasking abilities
Friendly, professional, and calm demeanor—especially in fast-paced situations
Ability to work overnight shifts on a consistent schedule
Comfortable interacting with customers and coordinating with internal departments
Familiarity with the food or meat industry is a plus, but not required
Physical & Environmental Requirements
Ability to sit, stand, and walk as needed throughout the shift
Occasional entry into cold warehouse areas to check products or paperwork
Ability to work in a fast-paced environment with a combination of phone and walk-in traffic