Vacancy expired!
- Depending on the level, the purpose of this position will assist, contribute or lead in the technical design, development, implementation and support of application systems to meet business, informational, and technical needs.
- This position may serve as a technical lead and/or project manager on small or large sized projects and may serve as a technical resource to others.
- Develops, codes and/or configures and tests programs from clear specifications to meet business needs and ensure functionality of applications.
- Prepares documentation of all procedures used in systems to aid in user training and troubleshooting issues.
- Develops detailed flowcharts to show processing logic for simple programs.
- May debug systems, under guidance, to provide daily operational support for production systems.
- Seeks advice from more experienced co-workers as needed.
- Same as Level 1 with the following additional responsibilities:
- Perform coding and/or configures and tests programs to meet business needs and ensure functionality of applications.
- Writes documentation that describes installation and operating procedures to aid in user training and troubleshooting issues.
- Provides daily operational support for production systems including providing on-call support.
- Interfaces with business analysts, Client Account Managers, and/or clients to clarify requirements.
- Contributes to the development of test plans and participates in post-implementation reviews to ensure requirements are met.
- Same as Level 2 with the following additional responsibilities:
- Tests own work, contributes to the development of test plans and participates in post-implementation reviews to ensure requirements are met.
- Participates in systems design, working within an established framework to maximize system efficiency.
- Coordinates with clients and colleagues to resolve systems issues and advance development projects.
- May develop materials to support user training on new or revised systems/applications.
- Same as Level 3 with the following additional responsibilities:
- Participates in the feasibility analysis for new systems/applications to determine how applications and processes can be improved.
- May serve as a technical lead or project manager on small sized projects and/or technical lead on large sized projects.
- Mentors to less experienced staff.
- Monitors the operating efficiency of existing application systems and provides (or arranges for) proactive maintenance to prevent application or system issues.
- Reviews, analyzes, and modifies systems, including encoding, testing, debugging and installing for a large-scale system.
- Maintains records to document the system and revisions.
- Provides and/or arranges for technical support and problem resolution for client inquiries and to resolve production issues.
- Participates in user training as appropriate, on new or revised systems/applications.
- Selects tools and methodologies for projects.
- Commits to deliverables for scope of work with clients, vendors and/or management.
- Makes modifications to jobs and schedules for jobs in production.
- Feedback to management on changing methodologies/standard operating procedures, as appropriate.
- Same as Level 4 with the following additional responsibilities:
- Plays a leadership role in the feasibility analysis for new systems/applications including understanding implications for the current and future architecture to determine how applications and processes can be improved.
- Serves as a technical lead or project manager on small sized projects and/or technical lead on large sized projects. Mentors less experienced staff.
- Develops a user training plan for new or revised systems/applications, leveraging vendors and business resources as appropriate to streamline new user or new application adoption.
- Conducts complete diagnosis of most business problems, factoring in a strong understanding of the technical architecture.
- Provides recommendations on vendor selection. Negotiates terms and conditions with vendors.
- Creates and or modifies methodologies/standard operating procedures, as appropriate.
- May be seen as a subject matter expert on some methodologies.
- Makes recommendations to management regarding technology investments for their area.
- Possesses basic understanding in one or two programming languages (E.g. Python, C#, Java, JavaScript, NodeJS, PHP, etc.) tools and/or technology environments, with the ability to learn and apply knowledge quickly.
- Ability to resolve production issues where the problem is readily identifiable.
- Ability to choose an approach or procedure for addressing a work task, under guidance.
- Same as level 1 with the following additional qualifications:
- Possesses working knowledge in one or more programming languages, tools and/or technology environments.
- Demonstrates understanding of fundamentals of requirement specification, design, coding, and testing of information systems.
- Working knowledge of Rapid Application Development platforms using Dynamics 365, Salesforce, and/or Mendix is a plus.
- Ability to contribute to the development of applications compatible with multiple device formats.
- Ability to successfully troubleshoots most applications problems independently.
- Ability to analyze a chain of events and applies technical knowledge following established procedures and/or detailed specifications.
- Same as level 2 with the following additional qualifications:
- Demonstrates an understanding of application development methods, the Project Execution Process, as well as the fundamentals of requirement specification, design, development/configuration, and testing of business applications systems.
- Strong working understanding of installed systems, with the ability to troubleshoot and resolve many problems on the existing system(s) supported and is aware of integration points with other systems and how that interacts with their work.
- Hands-on knowledge of Enterprise business automation design experience in PaaS platforms like Dynamics 365, Salesforce.com or Mendix is strongly preferred.
- Ability to participate in technical design, contributing insights and ideas.
- Ability to successfully troubleshoots most applications problems independently, determining the root cause and fixing the problem and engages appropriate colleagues as necessary to address concerns in their area of expertise.
- Ability to take client calls and resolves most client issues independently.
- Same as level 3 with the following additional qualifications:
- Ability to participate in the technical design of projects that anticipate and proactively address roadblocks and obstacles.
- Ability to conduct complete diagnosis of most business problems, factoring in a strong understanding of the technical architecture.
- Ability to facilitate design sessions by presenting logical statements of business problems and designs and offering and incorporating ideas.
- Demonstrates expert understanding of all relevant application development processes including the Project Execution Process, serving as a resource to others.
- Understands architectural issues, and factors them into decisions and recommendations.
- Expert knowledge of Rapid Application Development platforms using Dynamics 365, Salesforce and/or Mendix is strongly preferred.
- Ability to design Business Process Automation (BPM), Enterprise Content Management (ECM) and Case Management using low-code / no-code development Platforms.
- Strong understanding of Agile development methodologies is strongly preferred.
- Strong knowledge of cloud services available in Azure, AWS and GCP is strongly preferred.
- Ability to understand the coding and design standards and develop applications meeting pre-set guidelines.
- Same as level 4 with the following additional qualifications:
- Ability to lead the technical design of projects that anticipate and proactively address roadblocks and obstacles.
- Ability to lead technical design sessions, contributing novel insights to address business problems.
- Demonstrates a broad understanding of the applications and technical architectures related to their area(s).
- Ability to serve as a technical expert on existing applications supporting the business area, along with other inter-related / adjacent systems and application.
- Ability to accelerate product delivery using the DevOps automation.
- Ability to ensure the applications meet the security standards and guidelines.
- Candidates will possess 0-1 years of relevant experience and BS in Computer Science or related fields or equivalent experience.
- Candidates will possess 2+ years of relevant experience and BA/BS Degree in Computer Science or related fields or equivalent experience or M.S. in a related field
- Candidates will possess 3+ years of relevant experience and BS in Computer Science or related fields or equivalent experience or M.S. in a related field and 1+ years of relevant experience
- Candidates will possess 4-7 years of relevant experience and BS in Computer Science or related fields or equivalent experience or an M.S. and 2-5 years of relevant experience.
- ?Candidates will possess 8+ years of relevant experience and BS in Computer Science or related fields or equivalent experience or an M.S. and 6+ years of relevant experience.
Vacancy expired!