Vacancy expired!
- Minimum of 4-6 years' experience in Business Analyst role
- Detailed understanding of, and experience with, all ITIL processes
- Excellent oral and written communication skills
- Proficiency with Microsoft Office (Word, Excel PowerPoint)
- Familiarity with Microsoft Project version 2003 and higher
- Proficiency with Microsoft Visio for flow charts/process flows version 2003 and higher
- Excellent oral, written and presentation communications
- Excellent inter-personal skills including the ability to work with individuals at all levels of the organization
- Assist as needed in related activities or tasks deemed necessary by agency-IT management
- Strong analytical and problem-solving skills
- Ability to effectively prioritize and execute in a high-pressure environment.
- Ability to independently set priorities and meet deadlines in a fast-paced environment, a self-starter
- Experience should include a solid background in project documentation, requirements gathering, report analysis, working with technical resources/vendors during the design, development, testing, and implementation phases of the project to ensure business needs are being satisfied.
- In addition, applicant needs to be knowledgeable in the language of database design and administration.
- Preferably by virtue of experience on similar projects.
- Experience with Agile project management methodologies are desirable.
- 4-6 years' experience: MS Project, Interpersonal Skills, Oral and Written Communication Skills, Presentation Skills, MS Office-Advanced Level, Visio-Advanced
- Assist the Product Development Division with overall Business and System Analysis for technology related initiatives.
- Perform analysis of business processes, business and system requirements and system design for the development and configuration of software applications that support agency business requirements
- Employ structured modeling techniques and tools to describe new business functions, processes, information, and technology designs
- Define, design and author project business, functional and technical requirements
- Provides references for users by writing and maintaining user documentation and providing help desk knowledge-based support documentation
- Prepares technical reports by collecting, analyzing, and summarizing information
- Develop and maintain technical and standard documentation for program development activity in a timely and high-quality manner
- Maintains system protocols by writing and updating procedures
- Develop and maintain of system and functional test plans that adequately test the defined requirements and functions
- Document As-Is and To-Be process flows for existing and future systems
- Coordinate and facilitate meetings such as business process reviews, requirements, and various status reports
- Adhere to a Standard Project Development Lifecycle approach
- Develop and support critical project documentation throughout the project lifecycle, from Initiation and Requirements stages through Design, Development, Test, Implementation and Closeout. This includes but is not limited to As-Is and To-Be process flows, Requirements Documentation, Test Plans, Implementation Plan, User Manuals, Training Materials, Transition Documentation, etc.
- Support integration testing, UAT, and implementation cutover testing
- Experienced with supporting the retirement of legacy applications.
- Executing the portfolio of IT initiatives and projects by applying an enterprise-wide approach to best practice project management standards and methodologies.
- The selected candidate will serve as an onsite Business Analyst to perform business and system analysis
- Develop specifications and necessary documentation in compliance with agency standards and procedures and to assist in testing systems to deliver technology solutions to the agency business users.
- The position will report directly to the IT Product Manager for New Fare Payment System (NFPS).
- The BA will serve as an essential analyst and contributor to the NFPS Initiative focused on developing a Data Warehouse/Data Lake for reporting purposes.
- The role requires significant interaction with cross-functional departments within the organization and excellent communication and relationship management skills.
- Work Location will be in Manhattan; partial remote work may be available.
- Work schedule can be a hybrid of in-person and teleworking based on Product Manager's guidance, clients' needs, and consultant's performance.
Vacancy expired!