Vacancy expired!
- Minimum 5 years' of experience
- Hardware experience (especially in Dell PCs) including adding/removing/Servicing components, updating BIOS is needed.
- Solid experience in Windows 10 (drivers, windows updates, installs) is required.
- Solid Application knowledge in MS Office products and Adobe products is required.
- Excellent troubleshooting skills in resolving issues with hardware, OS, software and printers required.
- Excellent communication and customer service skills are required
- Need to be able to physically lift 50 pounds of hardware.
- Active directory experience is desired.
- CADD software experience (AutoCAD/Bentley MicroStation) is a plus.
- Image, install and deliver new PCs to the CADD users at their desks
- Resolve hardware/OS/software/printer/CADD issues that get assigned to our team via ServiceNow ticketing system.
- Work with the CADD users who reach out directly with issues to resolve their issues.
- Install software and printers on CADD workstations.
- Work on special projects as they come up.
- Maintain the CADD inventory system up to date.
- Work in tandem with our ES&A CADD Admin group and be a Team player
Vacancy expired!