Job Details

ID #21152056
State New York
City New york city
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source Eclaro
Showed 2021-10-15
Date 2021-10-07
Deadline 2021-12-05
Category Et cetera
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Desktop Support Technician (G-suite/Google workspace)

New York, New york city, 10001 New york city USA

Vacancy expired!

ECLARO is a company that delivers talent. We provide fully customizable, comprehensive talent acquisition and management of seasoned professionals through a number of business models, including: Consulting, Professional Hire, Global Integrated Delivery and Managed Services.

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DESKTOP SUPPORT TECHNICIAN

New York, NY 10001

Job no: 21-09015/

21-12168

ONSITE

Top Skills
  • MUST HAVE G-Suite ADMINISTRATION
  • Windows environment, Office365, basic end user desktop support
  • Active Directory
  • HP hardware
  • Experience with ticketing systems

You will need to have a good understanding of WIN7 and WIN10, experience with a ticketing system, and excellent verbal/written communication skills.

Responsibilities
  • Must be a self-starter, able to work through issues from start to finish with little assistance, and report back with root cause and recommendations.
  • Hands on experience with server hardware and be comfortable with installing parts and racking/stacking systems when necessary.
  • Hands on desktop experience (WIN7 and WIN10) and troubleshooting
  • Understanding how to setup shared folders and map drives
  • On-call is required as a part of this role. Analysts are expected to be available when necessary to take escalations from systems engineers and team leads.
  • Willing to work as part of a team and collaborate with members from the network, systems and security teams and outside vendors as well.
  • Experience with administering and maintaining Active Directory and Group Policy.
  • Should be comfortable speaking to clients regarding their technology needs and making recommendations
  • Ability to troubleshoot/resolve hardware and software issues, in a timely manner
  • Ability to work from a ticketing system and provide quality updates to clients and internal teams
REQUIREMENTS
  • Passion for delivering an outstanding client experience
  • Superior written and verbal communication skills
  • Confident and friendly phone presence
  • Must demonstrate flexibility and adaptability in an environment of rapid technological and business change while maintaining enthusiasm and displaying sound judgment
  • Collaborative, team-player, stays "Cool Under Pressure
  • 2-5 years of experience providing end-user support
  • 2-5 yrs. hands on desktop support experience including but not limited to:
    • Strong understanding of desktop and laptop hardware
    • Strong understanding of MS Windows 7 and 10
    • Strong understanding of mobile devices (i.e. iPhone, Android, Blackberry)
    • Strong understanding of MS Office 2010/2016/365 applications
  • 1-2 yrs. hands on Server Administration experience including but not limited to:
    • Active Directory account management
    • Client Server hardware

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

ECLARO is a company that delivers talent. We provide fully customizable, comprehensive talent acquisition and management of seasoned professionals through a number of business models, including consulting, Professional Hire, Global Integrated Delivery and Managed Services.

ECLARO recruits and manages a staff of highly skilled individuals in an array of specialized disciplines. This approach enables our clients to leverage new opportunities, respond to increased and changing demands and increase their profitability.Please visit www.eclaroIT.com to see why the Right People are The Answer.

Specialties: Customized solutions for Human Capital and Talent Acquisition, Permanent placement and retained search, Recruiting, Staff Augmentation, Contract Labor, Managed Services, RPO, MSP, VMS, IT solutions, management and support, offshore business process outsourcing.

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. Website: http://www.eclaro.comIndustry: Staffing and RecruitingType: Privately Held CompanySize: 501-1000 employeesFounded: 1999

Vacancy expired!

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