Eloqua SME Project Manager

Job Description - Eloqua SME Project Manager

• Function as the organization's Eloqua Subject Matter Expert. Must have deep experience with this platform and guide the team to a successful implementation that will scale with the business. Familiarization with other marketing automation platforms will not be sufficient for this role.
• Manage the implementation project deliverables through development of detailed plans working in concert with business, technology, vendor and testing stakeholders.
• Function as a business analyst working with appropriate stakeholders to analyze and document business requirements and delivery plans.
• Accountability for control process and maintenance of key client data elements.
• Participate in overseeing change management tasks including development of user documents, drafting of change communication memos and conducting user training.
• Provide day-to-day support of Eloqua to business users during roll-out and training.
• Perform ad hoc analysis based on management's request.

• Support the business in the development of Eloqua Platform deployment, and all of the data-prep and strategic decision-making required in this effort.
• Drive key delivery of initiatives through disciplined project management and effective change management plans.
• Analyze and identify opportunities for business process improvement and technology efficiencies by leveraging the new functionality inherent with the tool (assist in developing Eloqua landing pages, new form fields, etc.)
• Perform analysis of business requirements and data elements in support regular and ad hoc management reporting.

• Work with project team and team owners to define and document business requirements.
• Manage project deliverables and timelines.
• Partner with technology, compliance, planning and consultants to coordinate project objectives.
• Play a key role in the User Acceptance Testing and Training.
• Responsible for ensuring data process and controls of key client data attributes.

• Deep background working in the Eloqua platform, including implementation experience and integration to Salesforce.
• Able to create assets in Eloqua, including multi-touch campaigns, landing pages, form fields and other customized artifacts.
• Strong business, analytical, quantitative, problem-solving and decision-making skills.
• Strong knowledge of Advanced Excel, Microsoft Project (or similar) and PowerPoint.

• Understand and work in context of bank policies and procedures.
• Adhere to legal and regulatory guidelines in promoting banks products and services.
• Manage the procedures/compliance issues in the organization, as well as take initiatives in building/upgrading existing.

• Ability to effectively communicate with and present ideas to senior management, bankers and corporate communications team.
• Must be able to take a leadership role in driving initiatives and be a team player in a professional manner.

• MBA, MS or BA degree (ideally, marketing, business or finance).
• 3-5 years' experience in a hands-on PM / BA capacity working on technology implementation and/or business transformation initiatives.
• Highly analytical and strategic thinker who can distill complex ideas and research down to what matters.
• Highly responsive, mature and accountable in all aspects; a trusted partner to staff of all levels in both business and technology organizations.
• Very strong MS-Excel and PowerPoint skills.
• Consistent accuracy and attention to details in work product.
• Ability to plan, organize and handle multiple tasks simultaneously, with limited supervision.
• Superior oral/written communication skills.
• Strong drive and motivation to excel; keen to learn more and assume more responsibility.
• Excellent knowledge of corporate finance, capital markets and financial services.
• Thrives in a diverse, multi-cultural environment.

• Collaborative team environment.
• Overtime and after-hours work expected as business needs demand; it's not a 9-5 job