Field Application Scientist

Job DescriptionWhen you’re part of the team at Thermo Fisher Scientific, you’ll do meaningful work, that makes a positive impact on a global scale. Join 100,000+ colleagues who bring our Mission to life each day to enable our customers to make the world healthier, cleaner and safer. You’ll find the resources here to achieve your career goals and help take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe, or helping find cures for cancer.Location/Division Specific InformationYou will be a part of the Global Solutions Team of Field Application Scientists within the Materials and Structural Analysis Division (MSD). Position will be based in New York City, New York.How you will make an impact?Our Global Solutions Team has one, unified goal - to help our customers be successful in their research. We do this primarily by delivering extraordinary training and support for our customers with Life Science TEM systems such as the Tundra, Glacios, Talos Arctica, Titan Krios, and Aquilos SDB SEM. In addition, we also support our field service, marketing, sales, and R&D teams.What you will do?Microscope management of service issues within the scope of a regular end user’s responsibility, including but not limited to the following: Coordinate with site lab personnel and with Supplier’s service team to schedule service. Follow Supplier’s standard operating procedure for reporting service issues and open service calls as necessary Check on data quality/alignments when needed, ensuring the facility is stocked with various microscopy needs Proactively craft and implement improvements in the workflow to improve speed, quality and reliability of data collection on Supplier’s equipment Maintain open communication with site scientific team to enable IT requirements for Supplier instrument operation Work closely with users for microscope time slot scheduling and management Collaborate with site Scientists to ensure all reasonable documentation regarding the scope of work is completed in a timely manner Train users on and perform grid preparation, loading, data collection and data processing Receive and store cryo-EM samples accurately Test new features and methods Co-author publications as approved in writing by site and Supplier Abide by all confidentiality or NDA agreementsHow you will get here:EducationBachelor’s degree required; advanced degree with a focus on cryo-EM structural biology preferredExperience 3 + years’ experience in academia or industry setting preforming routine equipment maintenance, microscope operation, and computational aspects of cryo-EM 1+ years’ experience leading efforts to maintain and elevate the cryo-EM customer experience preferred Strong track record of scientific accomplishments within one or more cryo-EM techniques Experience interacting with customers, service engineers, product marketing managers, and R&DKnowledge, Skills, Abilities Excellent written and oral communication skills with ability to collaborate in cross-disciplinary drug discovery environments Team driven mentality that can also work independently Ability to work remotely on projects if deemed necessary by the site due to circumstances outside of normal control (e.g., restrictions on in-person lab work due to COVID)Position may require Covid-19 vaccination and/or routine testing, per client discretion. As a requirement to be onsite at Thermo Fisher Scientific, this position requires vaccination status disclosure upon employment.Compensation and BenefitsThe salary range estimated for this position based in New York is $112,500.00-$168,750.00.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

A choice of national medical and dental plans, and a national vision plan, including health incentive programs

Employee assistance and family support programs, including commuter benefits and tuition reimbursement

At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewardsThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.