Vacancy expired!
- 36 months’ experience using ITSM software like ServiceNow, Remedy, etc.
- 36 months’ experience working as an IT service desk agent or similar end user support role for IT applications and/or hardware.
- 60 months’ customer service experience serving the public or an organization in a contact center, call center, help desk or service desk.
- 24 months’ experience in an IT organization following ITIL best practices
- Bachelor’s Degree
- Certifications in ServiceNow or ITIL
Vacancy expired!