Job Details

ID #45768992
State New York
City New york city
Job type Contract
Salary USD $40 - $50 40 - 50
Source I-Link Solutions
Showed 2022-09-17
Date 2022-09-14
Deadline 2022-11-12
Category Et cetera
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Helpdesk Manager (HBITS-04-12291)

New York, New york city, 10001 New york city USA

Vacancy expired!

Job Title: Helpdesk Manager

Location: New York, NY

Duration: 6+ Months can go Long-term

Job Description:

Must Have:
  • 36 months’ experience using ITSM software like ServiceNow, Remedy, etc.
  • 36 months’ experience working as an IT service desk agent or similar end user support role for IT applications and/or hardware.
  • 60 months’ customer service experience serving the public or an organization in a contact center, call center, help desk or service desk.
  • 24 months’ experience in an IT organization following ITIL best practices
  • Bachelor’s Degree
  • Certifications in ServiceNow or ITIL

Vacancy expired!

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