Vacancy expired!
- Install and resolve technical issues with user PCs, laptops, tablets, printers, scanners, and mobile devices
- Assisting customers and staff with hardware and software challenges
- Escalates issues to appropriate support member/team when necessary
- Provides set up equipment for employee use
- Provide installation of cables, operating systems, or appropriate software
- Maintain records of tickets and daily data communication transactions
- Maintains working components through repair or replacement
- Ability and means to travel; Occasional night and weekend work required as well as overnight travel (up to 15%).
- Strong Problem-solving skills
- Strong critical thinking skills
- Ability to listen and understand basic system issues and work towards a solution
- Ability to effectively communicate with all levels of associates
- Ability to understand key objectives and prioritize tasks
- High school diploma or equivalent required; Bachelor's degree preferred
- 2+ years' technical experience
- Proficient in Windows and Mac
Vacancy expired!