Job Details

ID #45083202
State New York
City New york city
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source Integrity Consulting
Showed 2022-08-22
Date 2022-08-18
Deadline 2022-10-17
Category Et cetera
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Network Operations Specialist

New York, New york city, 10281 New york city USA

Vacancy expired!

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Position Summary: To ensure technology is running as designed to deliver the product to the customer. To identify, log and resolve any issues. Candidate should be mature, self-motivated, extremely well-organized and detail-oriented, able to function under pressure and handle numerous tasks simultaneously. The position would be well-suited to a candidate who thrives in a fast-paced environment and is meticulous. S/he must be able to take initiative, prioritize with minimal supervision and work independently, as well as part of a team.

Essential Functions and Responsibilities:- Assist in the support of servers, network devices and mainframes at all facilities for hardware or software errors- Design and execute diagnostic tests to monitor the health and performance of computer systems and communications equipment- Monitor client help desk calls and assist in the in resolution of problems; escalate problems to internal technical groups as appropriate- Test and install communications equipment for internal and external customer use- Create documentation that will troubleshoot internal networks and systems efficiently- Provide training for Operations Representatives on the various networks and systems that comsupports- Provide enhanced network support for WAN and IP Telephony networks- Proactively contact participants when surveillance systems identify connectivity issues- Interface with vendors and clients to repair and resolve installation issues- Support wide-area MPLS services, as well as other communication lines, for all customer communication links- Implement changes in our customer facing environments- Coordinate and participate in Disaster Recovery exercises- Prepare Operations for the implementation or decommission of services- Assist on various team projects to ensure Continual Service Improvements occur within Operation- Engage with technical teams at our client banks, E-Wallets and payment networks to develop technical solution design for integration projects- Triage and troubleshoot and resolve escalated production issues on a complex mission critical application- Perform root cause analysis of issues- Develop run-books for recurring issues, system implementation, shutdown and recovery- Support release implementation, infrastructure upgrades, maintenance and disaster recovery testing- Support Java, WebSphere & File Transfer applications

Qualifications Required:- Bachelor’s degree or education/training in an IT related field- 3+ years’ experience with Cisco routers switches and Firewalls- 3+ years’ experience with Red Hat Linux and AIX Servers in an enterprise environment- Experience using various versions of Windows Servers- 2+ years using VMWARE 5.X or 6.X- 3+ years of experience in developing and support of distributed financial services transaction processing platforms- Must be detail oriented and organized in both thought and practice- Good verbal and written communication skills- Strong analytical and problem solving skills- Must have a professional demeanor and be able to effectively work with external customers, vendors and staff- Ability to work under pressure and handle conflicting priorities- Experience in analyzing debugging issues as it applies to Cisco switches and routers- Experience supporting IP Telephony systems- Strong hands on experience with JAVA server side technology and J2EE App server preferably WebSphere- Experience with payment products, operations, and technology;- Strong working knowledge of UNIX/LINUX commands, shell scripting and database queries (e.g. for troubleshooting as well as data patching)- Strong knowledge of relational database Microsoft SQL and DB2.- Excellent analytical, troubleshooting and problem-solving skills- Must be a strong team player- Ability to multitask- Experience with credit card processing application, digital wallets, emerging payments, mobile payments is astrong plus- Ability to set priorities and handle multiple tasks and projects in a fast-paced environment- Datacenter and Monitoring Experience.

Qualifications desired:- CCNA, CCNP, MCSE and ITIL certification a plus- IMB MQ and Connect Direct experience a plus- Linux Shell Scripting- Vendor management experience is desirable

Vacancy expired!

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