Network / System Engineer V (NY, Jersey City, Charlotte)

ManpowerGroup has partnered with a leading Financial Services organization in the

• Deliver solutions based on business requirements or defined standards within the technology organization
• Meet with business to define requirements, demonstrate solutions, and collect feedback
• Develop solutions that incorporate user requirements, system functionality, and support considerations to deliver a fully functional end to end user experience
• Oversee risk, audit, and compliance items in the space, drive solutions, and monitor to closure
• Assess the resource requirements for deployments, secure resources, and drive to completion
• Provide feedback to Architecture, Engineering and Product teams as to the catalog of standard products, and business requirements for changes to the catalog
• Communicate with a wide range of teams related to Audio/Visual and Collaboration Spaces.
• Interact with partner teams on process improvement and knowledge development to improve service
• Ability to describe issues, escalate, and articulate impact to affected users and leadership as needed
• Engages in high severity production incidents and problem tickets in support of any RTC redesign requirements
• Facilitate the resolution of proactive/reactive problems across multiple teams inside and outside of RTC
• Notify, escalate, and communicate to senior management the existence and status of outages, as necessary.
• Partner with the Problem Management team to ensure root cause, preventative measures, and lessons learned are captured in the Problem Management system of record.

• 3-5 years of engineering and deployment experience in Audio/Visual and Collaboration Spaces.
• BS or BA in engineering or computer science, or
• 5-10 Years of experience in technology field. Experience in financial industry is preferred
• Proven leadership skills in a high pace, highly technical solutions environment
• Ability to interact effectively with all levels of customers and leadership
• Ability to handle multiple tasks simultaneously and respond under pressure
• Strong analytical and organizational skills, including attention to detail, and ability to determine effective course of action as required
• Ability to thoroughly review, understand and interpret technology updates for applicability in the environment we support
• Strong presentation skills and be able to communicate at the right level of details
• Demonstrate ability to implement, drive and track projects
• Ability to maintain an optimistic, flexible attitude in a very fast-paced environment.
• Highly motivated and results driven.
• Proven track record of delivering exceptional service to clients

• Network
• System
• Audio
• Financial

• Benefits? Yes, you can enroll in our corporate discount benefits package

• Remote Workers? Start out remote and expected to go into the office on a hybrid schedule so local or willing to relocate at your own expenses.
  NO onsite but could start REMOTE.

• Visa Sponsorship? Not offered

• Corp-to-Corp? Not eligible