Job Details

ID #12025845
State New York
City New york city
Job type Permanent
Salary USD $100,000 - $140,000 100000 - 140000
Source Hexaware Technologies, Inc
Showed 2021-04-09
Date 2021-04-02
Deadline 2021-06-01
Category Et cetera
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Oracle E-Business Administration Services

New York, New york city, 10001 New york city USA

Vacancy expired!

Scope of Work / Duties of Consultant:Service delivery expectationsLeadership (Senior resources)• Provide strategic guidance for Oracle E-Business Hosting services as required• Manage projects for Oracle E-Business Hosting services• Assist the Service Owner and Team Lead in the delivery of ICC Service Delivery Agreements (SDAs) to ICC customers• Assist with the coordination, preparation, presentation and implementation of proposals and projects linked to the SDAs• Be a go-to expert for troubleshooting Oracle E-Business related issues• Liaise with Partner Organizations on a service management basisService Management• Manage, prioritize and take ownership of tasks assigned to Oracle E-Business team as requiredo includes service requests, change requests, incidents, project tasks and others as required• Monitor and take ownership of tasks assigned to Oracle E-Business team ensuring completion within SLA targetsTechnical Support• Provide support for all Oracle E-Business Hosting SDAs• Design, install, configure and support Oracle E-Business infrastructure• Assist in the design, development, implementation and maintenance of Oracle E-Business automation tasks using Ansible and related technologies• Perform Oracle E-Business environment clones• Provide on-call support (either on-site or remotely using VPN connectivity) outside normal working hours as required on a rotational basis• Other Oracle E-Business administration tasks as required:o Co-ordinate with Oracle Support for resolution of problems and incidentso Perform troubleshooting and performance tuning activities as requiredo Apply Oracle E-Business patches, updates and perform upgradeso Assist in the planning and running of disaster recovery testso Perform capacity management and reporting as requiredo Produce documentation as requiredo Perform support activities during planned maintenance windows outside of normal working hourso Perform other duties as required

Required Technical Skills:The resource MUST have the following skills and experience:• Extensive Oracle E-Business administration experience, including upgrades and patching• Extensive knowledge and support experience of all Oracle E-Business components• Experience in automating Oracle E-Business activities• Good scripting skills using Linux shell, Oracle SQL and/or other automation tools• Good knowledge on SWIFT Alliance Access products• Good knowledge on HP PPM (Kintana)• Minimum of 10 years experience for senior resources• Minimum of 6 years experience for intermediate level resources

The resource SHOULD have the following skills and experience:• Oracle database• Strong Fusion Middleware skills (Weblogic, OID, OAM, etc.)• Experience in integrating with Oracle Cloud products such as Taleo, EPM(Hyperion)• Experience in upgrading Oracle E-Business 12.1.3 to 12.2.x• Experience with Ansible or other automation technologies

Required Soft Skills:• Willingness to learn on the job and adjust roles as required• Customer facing experience and oral communication skills• Support of a diverse workplace• Ability to write documentation & reports• Creativity/ ability to find innovative solutions• Conflict management & cooperation

Desirable certifications:• Oracle E-Business certifications• ITIL Service Management intermediate or expert• Prince2 foundation

Vacancy expired!

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