Job Details

ID #44859976
State New York
City New york city
Job type Permanent
Salary TBD
Source MTA New York City Transit
Showed 2022-08-14
Date 2022-08-13
Deadline 2022-10-12
Category Et cetera
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Product Mgr Mainframe Apps AFC

New York, New york city, 10004 New york city USA
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Job Information

Job Title: Product Manager, Mainframe Apps AFC

Salary Range: Min: $101,958 Mid: $135,944 Max:$169,930

Hay Points: 805

Dept/Div: IT/Office of Enterprise Product Management

Supervisor: Product Director,

Location: 2 Broadway and other locations as required

Hours of Work: 9:00 AM -5:30 PM (7.5 hours/day) or as required

Deadline: Open until filled

To protect our employees and continue to provide safe and reliable service to our communities, as of November 14, 2021 we are requiring all new MTA hires to be fully vaccinated against COVID-19 prior to their start date. MTA will consider exceptions for religious and medical reasons, where appropriate. "Fully vaccinated" means you must have both doses of a 2-dose vaccine and two weeks have elapsed since the second dose or have received 1 dose of a 1-dose vaccine and two weeks have elapsed since the dose. Proof of your vaccination status in the form of a CDC vaccine card must be submitted prior to your start date.


The product teams are largely multi-functional and follow newer methodologies such as Agile and DevOps. Staff are assigned to product teams, some long-term, and some as needed for the short term. The teams may at times include, IT security, project management, client services, and other specialists in addition to traditional applications or infrastructure staff.

The Product Manager is responsible for developing and maintaining an assigned product or products of MTA applications and/or infrastructure and in essence owns the product life cycle for these products.

The Product Manager will lead the assigned staff in agile transformation and the digital agenda and develop roadmaps for application and/or infrastructure products assigned. This position will manage a team of technical staff responsible for defining the launch of new products and services, developing technical roadmaps for existing products and delivering product features in an agile environment.


Enterprise Product Planning
  • Lead a team of multi-functional technical staff planning, building, and maintaining application and/or infrastructure products
  • Lead others, as appropriate, and when necessary, that will consist of one or more agile coaches, data analytic researchers and other digital transformation personnel

  • Provide leadership in development of inter-team communication and cohesiveness; sustain culture and supporting assigned staff during organizational growth/changes.
  • Provide direction on evaluation, selection, implementation, and maintenance of information systems for their assigned products, ensuring appropriate investment in strategic and operational systems.

Human Resource Management
  • Attract, develop, coach, and retain high-performance team members, empowering them to elevate their level of responsibility, span of control and performance in conjunction with the IT Workforce Planning & Workload Management office.
  • Build staff expertise and competence to meet evolving demands within the Enterprise Product Management unit.

Financial Management
  • Demonstrate consistent understanding of funding, communications, and systems; recommend timelines and resources needed to achieve the program goals.
  • Collaborates with IT Business Management Services to identify procurement contracts to support program related activities.

Strategy & Planning
  • Assesses and makes recommendations on the improvement and re-engineering within the IT Department and work with the stakeholders at keeping the total cost of ownership down.
  • Promote the use of employee self -service and mobile connectivity within products to reduce the reliance of paper.
  • Automation of business process creating in-line forms and approvals, reducing the reliance on manual approvals that could be untimely.

Acquisition & Deployment
  • Coordinates and facilitates consultation with stakeholders to define business and systems requirements for new technology implementations, developing business case and cost justifications for such initiatives.
  • Provides direction on evaluation, selection, implementation, and maintenance of information systems, ensuring appropriate investment in strategic and operational systems.
  • Advises MTA IT management, as information becomes available, in the changing trends and emerging technology and their potential use within the MTA.
  • Directs the development of the analysis required to determine if Information Technology projects should follow a "Build" (develop with in-house staff) or "Buy" (cloud or packaged solution) methodology.
  • Manages the development and implementation of new modules within assigned products.
  • Advises on the selection, prioritization, development, and implementation on products as they relate to the selection, acquisition, development, and installation of MTA IT applications and infrastructure.

Management and Oversight
  • Participates in overall business planning bringing a current knowledge and future vision of technology and systems as related to the company's goals.
  • Responsible for leading and reporting on various product progress and deliverables ensuring that the IT needs of the MTA are met on time and within budget, including identifying weekly, monthly and annual performance targets to show progress on IT product work.
  • Ensure continuous delivery of product services through oversight of service level agreements with end users and monitoring of product performance.
  • Responsible for the recruitment, development, motivation, training and retention of a diverse and high performing multi-level IT team professionals, conforming to budgetary objectives and Human Resources policy and programs in conjunction with the IT Workforce Planning & Workload Management office.
  • Develop business case justifications and cost/benefit analyses for IT spending and initiatives keeping customizations to a minimum and total cost of ownership down.

Knowledge of information, mobile, Voice, Cloud and Application Development technologies, and/or Infrastructure technologies

Successful track record in design of software systems to meet the current and future needs of a complex transportation organization


Successful track record in design and implementation of IT Infrastructure and related hardware and software technologies to meet the current and future needs of a complex transportation organization.

Verbal/written communications skills.

Financial/budgeting planning and management experience a plus.

Ability to fit in with the constant shifting needs and demands of the business Departments.

Ability to Evaluate and formulate technical specifications and designs.

Ability to Monitor mainframe coding and testing activities.

Ability to Conduct unit testing and support business procedures.

Ability to Supervise projects and resolve technical issues.

Ability to Prioritize business beneficial work promptly and accurately.

Ability to Collaborate with developers to resolve defects in coding.

Ability to Prepare manufacturing reports and timely responded to any delivery problems.

Ability to Design and provide technical solutions for development activities.

Ability to Create service codes on complex projects.

Ability to Analyze and generated reports on project metrics, risks and resolution.

Ability to Coordinate with Business Leads to formulate solutions for effective production deliverance.

Ability to Administer application architecture and ensured QA competence of software services.

Ability to Facilitate project delivery under strict timeline restrictions.

Ability to Monitor, report and record substantial discrepancies in quality, budget and schedule.

Ability to Develop shell scripts to automate daily reports and notifications.

Ability to Provide support for OMB interface

Ability to Provide support for Fare Increase

Ability to Provide support for Base24 Credit/Debit

Ability to Provide support for MetroCard Operations

Ability to Manage and coordinate work for Technical groups

Ability to Develop short- and long-term plans for mainframe-based applications and migration of outdated applications to modern platforms

Ability to Provide support for Station Turnstiles

In-depth working knowledge of Hardware Security Module (HSM) decryption and encryption technology.

In-depth working knowledge of card payment technology

In-depth working knowledge of Z/OS Systems Services

Education and Experience

A Bachelor's degree from an accredited college in Computer Science, Business Administration, Engineering, Finance or Information Services (or the equivalent of education and progressive responsible experience.

A minimum of 10 years of Information Technology experience with at least 4 years of progressive IT managerial or leadership experience.

(Preferred) IT Professional with (10) years expert experience as a Technical lead and have strong understanding of structural analysis techniques; debugging skills; proficient working with COBOL, CICS, MVS JCL and VSAM







MQ Series






Other Information

As an employee of MTA Headquarters, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $101,379 (this figure is subject to change) per year or if the position is designated as a policy maker.

How To Apply

Qualified applicants can submit an online application by clicking on the 'APPLY NOW' button from either the CAREERS page or from the JOB DESCRIPTION page.

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Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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