Vacancy expired!
- Support product managers on large projects to produce better business outcomes
- Analyze and decompose current state business processes
- Define target state business processes and align functional solutions
- Drive Information gathering activities such as surveying, analyzing and evaluating processes, products and services, by using a variety of internal and/or external data
- Develops and presents documentation supporting project initiatives including business case, project scope, business and functional requirements, user stories and “use cases” in accordance with established service levels and documentation standards.
- Assist with all phases of SDLC with emphasis on requirements, UAT and Change Management
- Assist in coordinating business unit subject matter expert meetings in order to solicit and cross-reference business and functional requirements
- Help ensure project team is adhering to project plans and helping to identify and resolve discrepancies
- Supporting product managers(s) in meetings and presentations (e.g. Meeting notes, presentation materials, business reviews / sign-off)
- Ability to track deliverables and ensure items are closed within project timelines (e.g. Action Items, Open Questions, Requirements Sign-Off, Business Reviews, etc.)
- Complete assigned project deliverables according to project plan and expected quality.
- Ensure all product documentation, FAQ’s, runbooks are captured and up to date
- Work closely with change management and manage user feedback related to CRM products and features
- Collaborate with product managers to review and prioritize feedback
- Provide subject matter expertise for new and existing (BAU) products and first response to the production support team for CRM product team
- 2 - 5 years in a large organization or major consulting organization focused on a Business Analysis within the Equity, Fixed Income or Investment Banking businesses
- Salesforce.com implementation and integration experience, including different business systems as well as working with integration tools
- Excellent attention to detail and thorough documentation skills
- Hands on experience configuring Salesforce, including workflows, validation rules, and security controls
- Proven ability leveraging analytical and problem-solving skills in a fast-paced environment
- Experience collaborating with business stakeholders, business process owners, technical project managers and technical teams to execute business analysis tasks
- Drive and desire to learn and grow both technical and functional skill sets
- Inquisitive and continuously focused on identifying inefficiencies and improving business processes
- Excellent interpersonal skills and ability to thrive in a collaborative environment
- Goal-orientated, self-motivated and adapts to changing situations
- Strong presentation, communication (written and verbal) skills, and interpersonal skills; must be detail orientated
- Proficient in Microsoft Word, Excel, PowerPoint, Project, Visio, SharePoint as well as other project management and time tracking tools
- Salesforce Certifications and SQL Knowledge (Plus but not required).
Vacancy expired!