Job Details

ID #20102112
State New York
City New york city
Job type Permanent
Salary USD TBD TBD
Source Comcast
Showed 2021-09-23
Date 2021-09-17
Deadline 2021-11-15
Category Et cetera
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Site Reliability Engineer

New York, New york city, 10018 New york city USA

Vacancy expired!

Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryFreewheel's Enterprise Application Support team manages suite of enterprise applications. We are looking for an engineer who is enthusiastic about technology and who can support and enhance applications and automate manual processes thereby improving productivity. To ensure success in this role, you possess experience in providing application support in a fast-paced environment.Job Description

Core Responsibilities
  • Provide daily operational support for the suite of Freewheel enterprise applications
  • Define and apply application configuration changes to support business initiatives
  • Research, plan, test, and apply application upgrades and patches
  • Manage and Maintain Business Intelligence Platform
  • Be innovative in automating the daily routine tasks
  • Enhance and support alert & escalation platform
  • Provide governance on managed applications
  • Research, develop, and implement new enterprise applications and best practices
  • Develop Standard Operation Procedure (SOP) and WIKI knowledge base for all managed applications
  • Ensure the efficient operation and maintenance of production systems including database, application, and web servers
  • Review problems to understand the root cause of issues and ensure proper fixes are deployed
  • Coordinate and complete assigned deliverable schedules to ensure timelines are met
  • Track issues and risks, communicate status and escalate concerns to management
  • Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

ABOUT YOU / QUALIFICATIONS:
  • You have 2-4 years of experience in Linux setup & support
  • You have proficiency in Bash, Perl, and Python scripting
  • You have knowledge of web servers such as Tomcat and Nginx
  • You have hands-on experience supporting various applications
  • You have some experience in maintaining Atlassian products like JIRA and Confluence
  • You have worked on Single-Sign-On (SSO) solutions
  • You have some experience working on Incident management software like OpsGenie
  • You understand concepts of BI Pipeline and associated software like (Fivetran, Snowflake, Looker, Tableau)
  • You have basic knowledge of MySQL or any database
  • You have started to adapt AWS
  • You can explain technical concepts with ease
  • You are detail oriented, flexible and thrives in a global team-oriented environment

Employees at all levels are expected to: -Understand our Operating Principles; make them the guidelines for how you do your job.-Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.-Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.-Win as a team - make big things happen by working together and being open to new ideas.-Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.-Drive results and growth.-Respect and promote inclusion & diversity.-Do what's right for each other, our customers, investors and our communities.

Education

Bachelor's Degree

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Vacancy expired!

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