Job Details

ID #44499139
State New York
City New york city
Job type Permanent
Salary USD TBD TBD
Source Recruit Professional Services
Showed 2022-08-01
Date 2022-07-31
Deadline 2022-09-29
Category Et cetera
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Technical Financial Support Specialist

New York, New york city, 10105 New york city USA

Vacancy expired!

Responsibilities • Provide level one support resolving day-to-day technical issues for 200+ users within our corporate office, remote offices, DR site and traveling employees. Support will be provided both desk-side and over the telephone. • Setting up, repairing and maintaining a wide range of hardware (Desktops, laptops, VDI, printers and all other peripherals) and software (MS Office, VMWare, market data software) and providing technical assistance and training to the end-users. • Work closely with the entire technology team on systems maintenance and configuration projects.

Required Skills and Experience • 5+ years experience in a technology support role. • Strong all-round troubleshooting skills; ability to provide both local and remote support (by telephone, on the spot and through a remote connection) • Strong skills and experience with Windows 7/Windows 10, Microsoft Office suite 2013/2016. • Experience with setup, configuration and troubleshooting of all hardware (desktops, laptops, VDI, printers & other peripherals) • Installation, configuration and troubleshooting of a wide variety of software applications. • Mobile device and remote access support. • Involvement in setup, configuration, troubleshooting & maintaining Windows Servers. • Experience with Active Directory, computer images and Video-conferencing. • Knowledge of Bloomberg and other financial software applications. • Hardware and software Inventory. • Documentation of troubleshooting processes. • Research new products and solutions. • Need a strong desire and ability to learn new technologies. • Ability to work independently and as part of a team • Ability to communicate with all different levels of personnel. • Ability to work under pressure and prioritize • Must be an effective communicator and have a customer focused approach. • Willingness to take on new responsibilities and provide afterhours support. • Bachelor' s Degree required. • Microsoft certifications a plus • Financial industry experience #RecruitPS

Vacancy expired!

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