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ID #17088743
State New York
City New york city
Job type Contract
Salary USD $60000. - $80000. per annum 60000. - 80000. per annum
Source Michael Page International
Showed 2021-07-21
Date 2021-07-21
Deadline 2021-09-19
Category Et cetera
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Technical Support Consultant

New York, New york city, 10008 New york city USA

Vacancy expired!

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

SummaryHelp to support a team of 200+ within this global firm's NYC office as a Helpdesk technical assistant. Provide both telephone and remote desktop support.

Client DetailsGlobal advisory firm based in London with offices in NYC

Description
  • Use Helpdesk service management systems for call logging and requests
  • Problem solve and troubleshoot technical issues on both PC & Mac systems
  • Provide cloud and on-premise system administration for tools such as Office 365 and Microsoft Exchange Center
  • Provide both telephone and remote desktop support to 200+ employees within NYC office

Profile
  • 1-3 years of professional experience working in a Helpdesk/Desktop environment
  • Experience within a process-mature environment (ITIL Environment)
  • Cloud and On-Premise system administration (Office 365 and Microsoft Exchange Center)
  • Understanding of Microsoft Active Directory
  • Knowledge of networking and topologies such as WAN, LAN. TCP/IP, DNS, and DHCP
  • Windows 10 and MacOS support experience
  • Comprehensive knowledge of both PC & Mac systems

Job OfferOpportunity to be mentored and coached by best-in-class technology teams. 1-year contract with strong potential to convert to hire.

Vacancy expired!

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