Vacancy expired!
A Rooms Operations Intern is responsible for performing designated jobs and learning supportive functions in an assigned department in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing? As a Rooms Operations Intern, you would be responsible for performing designated jobs and learning supportive functions in an assigned department in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:- Assist Rooms & Sales with booking, coordinating and organizing Thanksgiving Parade Packages.
- Assist Front Office with Hilton Honors Enrollments and Synergy initiatives.
- Booking.com and Expedia.com extranet mainenance - replying to guest request and inquiries.
- Assist with technology and sustainability initiatives.
- Greet and assist guests and respond to requests in a timely, friendly, and efficient manner.
- Perform word-processing, typing, e-mailing, data-entry, filing, faxing, copying, processing mail, and taking notes and/or dictation.
- Answer telephones.
- Expedite correspondence.
- Perform other general office duties and assist with special projects, as needed.
- Perform assigned duties as directed by department manager and direct supervisor.
- Cross-train in additional departments, as needed.
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Vacancy expired!