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Brief Description of the OrganizationNorth America (NA) Consumer Banking: over 30,000 professionals working together to provide consumers with credit card, retail banking, wealth management, small business, mortgage and payment products and services. Within NA Consumer Banking there are three primary product lines and multiple enabling functions. The product lines include US Retail Bank, US Branded Cards, and Citi Retail Services. Enabling functions include, but are not limited to, Client Experience, Marketing, Digital, Analytics, Technology, Operational Risk and Partnerships.The business head for the AML Program Oversight function supports and protects the firm against emerging financial crime risks. Specifically, this role is responsible for leading the oversight of the AML and Sanctions Program across North America Branded Card, Card Retail Services and Retail Banking lines of business. This role is mandated to support the delivery and ongoing direction of a comprehensive Anti-Money Laundering Program in partnership with multiple functions such as Compliance, Operations, Technology, Risk, Audit, and multiple stakeholders at all levels of management.This position will report to the Head of US Consumer Operational Risk.The successful candidate will be able to execute against these core responsibilities:Ensuring that Citi is complying with applicable laws, rules and regulations, and has appropriate policies, procedures and controls relating to such requirements.
Oversight for the development, implementation, and operation of a comprehensive Anti-Money Laundering Program in partnership with the KYC/AML Compliance program to ensure effective compliance risk management.
Driving all processes to be efficient, cost effective, streamlined and value add in managing AML Risk related to terrorist financing, use of Citi products to launder illicit funds, human trafficking, etc.
Developing senior management relationships with key stakeholders and informing senior management of significant regulatory matters that require their attention or action.
Proactively anticipating and helping the senior management plan for changes in the compliance and regulatory environment and providing support to senior management on policy interpretation and possible exposures and business impact.
Focusing on continuous control improvements across all areas of the AML Program to ensure the continued improvement of the control framework.
Provide strategic direction to both the function and the organization in terms of managing compliance risk
Recruiting, developing and retaining a highly effective diverse team
Ensure execution of Corrective Action Plans (CAPs) - Establish and sustain strong project management disciplines and routines with clear accountability for all deliverables required to complete requisite corrective actions through to issue remediation and closure. Provide updates, as needed, to management on issue remediation status including progress against milestones, risk identified, and any other potential impacts
Design, implement, execute and coordinate change management process, and framework for product change, execution, and post-implementation monitoring. Facilitate formal communication process with stakeholders to ensure timely escalation where required.
The key characteristics of the ideal candidate for the position are:Constructively challenge others at all levels and across boundaries to deliver better results; invite challenge and continuously challenging the status quo
Conducts rigorous analysis and can synthesize complex and multiple source data into fact based and nuanced solutions
Ability to build credible and trusting relationships across key stakeholders
Process re-engineering and improvement mind-set with ability to identify and solve for root cause rather than symptoms; address problem solving and opportunities in a holistic way/break down organization silos
Influential and high track record of followership with demonstrated experience gaining consensus and alignment in a highly matrixed environment
Ability to set priorities in a fast paced, highly matrix, dynamic environment
Self-motivated, highly adaptive and able to work well in high stress
High ethical standards and mature risk tolerance who structures deals balancing risk and reward
Excellent oral and written communication skills with the ability to confidently present to senior leaders
Ability to manage and prioritize multiple projects simultaneously and under strict guidelines
An ability to clearly articulate a business unit’s function, priorities, controls, and the impact issues have on business
QualificationsBachelor’s degree, Master’s degree preferred
15+ years’ experience in Financial Services and analytical / control work experience
Strong understanding of relevant business processes and data segments
10+ years of people and organization management
Exceptional relationships and knowledge of the regulatory framework and entities effecting both regulatory and operational risk standards and activities
Project Management experience a plus
Strong PC skills including Word, Excel, Power Point., Microsoft Project
Job Family Group:Compliance and ControlJob Family:Business KYCTime Type:Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf) .View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeoaapolicy.pdf) .View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf)Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Vacancy expired!