This is an as needed/on call position for a back up front desk position:
We need someone who is available to cover our front desk when the usual person is on vacation. This is an ideal position for someone looking to make money on the side.
You must possess outstanding interpersonal skills, as customer service and interacting with patients is a large part of this job.
You must be able to speak and write comprehensibly and fluently in English.
Proficiency in Microsoft Word, Excel, and general computer usage.
Must be able to multi-task and remain calm in stressful situations.
Prior knowledge of eClinical Works (ECW) software is helpful, but not at all mandatory.
Duties include, but are not limited to:
Answering phones
Scheduling appointments
Greeting patients
Checking patients in and out
Scanning documents into patient charts
Emailing patients registration information
Making sure patients register in advance of appointments
Presenting patients with invoices
Collecting co-insurance payments and payments for balances owed
Confirming patient appointments
Maintaining electronic patient database
Checking insurance benefits
Assisting with obtaining authorizations from insurance companies
We pay at the end of each shift in cash.