At Allied Storage Containers, we specialize in providing high-quality portable storage solutions for businesses, industries, and individuals. Whether for short-term or long-term needs, our storage containers support everything from moving and construction to personal storage. Our commitment to customer satisfaction, reliability, and quality ensures that we meet the unique storage needs of our clients. Learn more about our services at www.alliedstoragecontainers.com
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Position Overview
We are seeking a Remote Administrative Assistant to provide support to our operations team. In this role, you will assist with a variety of administrative tasks remotely, ensuring smooth day-to-day operations and providing vital support to ensure customer orders, logistics, and business operations run efficiently.
Key Responsibilities:
Administrative Support: Assist in managing daily administrative tasks, including managing calendars, scheduling appointments, and coordinating meetings.
Customer Support Assistance: Help respond to customer inquiries through email and phone, providing support for order placements and general information about services.
Order Processing: Assist with processing orders and ensuring all necessary documentation is completed and accurately stored in our systems.
Data Entry and Record Keeping: Update and maintain accurate customer records, order forms, and other documentation in our customer management system (CRM).
Communication Liaison: Serve as a point of contact between departments, ensuring that orders are processed and customer concerns are addressed in a timely manner.
Logistics Coordination: Assist with logistics scheduling and communication with the delivery and pickup team to ensure smooth container deliveries and pickups.
Invoice and Billing Support: Help prepare and process invoices and assist with customer billing inquiries or discrepancies.
General Administrative Tasks: Handle general administrative duties such as filing, data entry, and maintaining office supplies.
Qualifications:
High school diploma or equivalent; additional education or certifications in business administration or a related field is a plus.
Previous administrative experience, particularly in remote roles or customer service, is preferred.
Strong communication skills (both written and verbal), with a professional phone demeanor.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM software.
Attention to detail and strong organizational skills.
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
Self-motivated and capable of working independently with minimal supervision.
Problem-solving mindset and customer service orientation.
Tech-savvy and comfortable working in a remote, digital environment.
Benefits:
Competitive salary
Flexible remote work environment
Health, dental, and vision insurance
Paid time off (PTO)
Career growth opportunities
Positive, supportive company culture