Job Details

ID #40978553
State New York
City New york city
Job type Permanent
Salary USD TBD TBD
Source MTA New York City Transit
Showed 2022-05-16
Date 2022-05-15
Deadline 2022-07-14
Category Systems/networking
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Systems Administrator 1-5

New York, New york city, 10004 New york city USA

Vacancy expired!

Job Information

Job Title: Systems Administrator - Level 1-5

SALARY: Level 1 - Min: $51,984.61 Max: $74,263.73

Level 2 - Min: $57,183.07 Max: $81,690.10

Level 3 - Min: $62,901.38 Max: $85,366.15

Level 4 - Min: $69,191.51 Max: $98,845.02

Level 5 - Min: $78,934.56 Max: $112,763.67

DEPT/DIV: MTA Information Technology/Office of IT Cyber Security Services

SUPERVISOR: Lead Application Security

LOCATION: 2 Broadway, New York, NY 10004

HOURS OF WORK: 8:30 AM - 5:00 PM (7.5 hours) or as required

DEADLINE: Open Until Filled

In order to protect our employees and continue to provide safe and reliable service to our communities, as of November 14, 2021 we are requiring all new MTA hires to be full vaccinated against COVID-19 prior to their start date, with appropriate, narrow exceptions for religious and medical reasons. "Fully vaccinated" means you must have both doses of a 2-dose vaccine and two weeks have elapsed since the second dose, or have received 1 dose of a 1-dose vaccine and two weeks have elapsed since the dose. Proof of your vaccination status in the form of a CDC vaccine card must be submitted prior to your start date.

Summary

The primary purpose of this position is to provide technical support to MTA's electronic and physical security environments, which includes the installation and maintenance of highly complex computer equipment and software.

Responsibilities

Level 1 • Install, configure and troubleshoot complex hardware and/or software solutions supporting MTA's server and storage environment to ensure that all MTA application and systems availability targets are met. • Configure and install servers for various functions, including but not limited to application servers, database servers, domain controllers, web servers and storage area networks. • Work with database administrators, network administrators, help desk staff and other IT technical resources to coordinate server and storage infrastructure requirements and analyze / troubleshoot issues as they arise. • Ensure all required system documentation and record keeping requirements associated with maintaining and controlling IT assets are completed accurately, timely and in accordance with MTA policies and procedures and department requirements. • Participate in the evaluation of new products and technologies.

Level 2

Same as Level 1 with the following additional responsibilities: • Guide less senior technicians and staff in the performance of their tasks.

Level 3

Same as Level 2 with the following additional responsibilities: • Design and engineer effective and efficient solutions and standards to be applied within the IT Department. • Assist with the physical planning associated with the installation of server and storage technology.

Level 4:

Same as Level 3 with the following additional responsibilities: • Plan, design and engineer solutions and standards to be applied within the IT department. • Contribute to the planning and coordination of tasks associated with the installation of server and storage technology.

Level 5

Same as Level 4 with the following additional responsibilities: • Lead the evaluation of new products and technologies and provide input into the overall impact of introducing the technology in the MTA environment. • Lead the planning and coordination of tasks associated with the installation of server and storage technology.

Qualifications

Level 1 • Basic knowledge and familiarity with installing, maintaining and troubleshooting computer server hardware, operating system software and storage area network equipment. • Basic knowledge and familiarity with installing, maintaining, and troubleshooting electronic and physical security technology, mobile vehicle technology, public safety systems, or other technology in the public security and safety space. • Basic knowledge and experience with the use of standard Office 365 products including Word, Excel, PowerPoint, Outlook, and Teams. • Basic understanding of LAN/WAN technologies and topologies. • Basic understanding of cyber security best practices and various type of cyber security software. • Ability to troubleshoot and support technical issues both remotely and on-site using standard MTA tools and techniques. • Ability to read and understand schematic diagrams, technical manuals and documentation such that supported equipment and software can be maintained with minimal training. • Strong oral and written communications skills. • Strong analytical skills. • Must be able to move and lift up to 25lbs of equipment such as switches, routers, UPS, laptops, firewalls, etc.

Level 2

Same as Level 1 with the following additional qualifications: • Knowledge and familiarity with installing, maintaining and troubleshooting computer server hardware, operating system software and storage area network equipment. • Knowledge and familiarity with installing, maintaining, and troubleshooting electronic and physical security technology, mobile vehicle technology, public safety systems, or other technology in the public security and safety space. • Knowledge and experience with the use of standard Office 365 products including Word, Excel, PowerPoint, Visio, Outlook, and Teams. • Understanding of LAN/WAN technologies and topologies. • Understanding cyber security best practices and various type of cyber security software. • Ability to provide technical direction to less senior staff members.

Level 3

Same as Level 2 with the following additional qualifications: • Strong knowledge and familiarity with installing, maintaining and troubleshooting computer server hardware, operating system software and storage area network equipment. • Strong knowledge and familiarity with installing, maintaining, and troubleshooting electronic and physical security technology, mobile vehicle technology, public safety systems, or other technology in the public security and safety space. • Hands-on experience configuring and troubleshooting electronic and physical security system edge devices including but not limited to cameras, access control panels, reader interface modules, and card readers. • Strong knowledge and experience with the use of standard Office 365 products including Word, Excel, PowerPoint, Visio, Outlook, and Teams. • Knowledge and experience with the use of advanced Office 365 products including, but not limited to, Power BI and Power Automate preferred. • Knowledge and experience with the use of SQL for extracting and analyzing data preferred. • Strong understanding of LAN/WAN technologies and topologies. • Strong understanding of cyber security best practices and various type of cyber security software. • Strong people skills. • Ability to plan, design and engineer technical solutions and standards.

Level 4:

Same as Level 3 with the following additional qualifications: • Advanced knowledge and familiarity with installing, maintaining and troubleshooting computer server hardware, operating system software and storage area network equipment. • Advanced knowledge and familiarity with installing, maintaining, and troubleshooting electronic and physical security technology, mobile vehicle technology, public safety systems, or other technology in the public security and safety space. • Substantial hands-on experience configuring and troubleshooting electronic and physical security system edge devices including but not limited to cameras, access control panels, reader interface modules, and card readers. • Advanced knowledge and experience with the use of standard Office 365 products including Word, Excel, PowerPoint, Visio, Outlook, and Teams. • Advanced knowledge and experience with the use of advanced Office 365 products including, but not limited to, Power BI and Power Automate preferred. • Advanced knowledge and experience with the use of SQL for extracting and analyzing data preferred. • Ability to work with minimal supervision, individually, or with a team to handle critical and stressful technical challenges as well as resolve complex issues in a dynamic environment. • Ability to plan, design and engineer technical solutions and standards. • Demonstrated experience guiding less senior technicians and staff in the performance of their tasks. • Ability to plan activities and provide advanced technical direction to less senior staff members.

Level 5:

Same as Level 4 with the following additional qualifications: • Proven experience administering electronic and physical security technology, mobile vehicle technology, public safety systems, or other technology in the public security and safety space. • Advanced knowledge of current industry standard IT, physical security and public safety technologies and market trends. • Strong people skills and proven leadership experience. • Demonstrated experience planning activities and provide advanced technical direction to less senior staff members. • Demonstrated ability to plan, present and apply complex technology solutions to solve critical business requirements effectively and efficiently. • Proven experience working with senior level staff contributing to both short and long term technology related planning strategies.

Education and Experience

Level 1
• Bachelor's degree in Computer Science, Information Technology or related discipline; or a minimum of 1 years' experience installing, maintaining, administrating and supporting computer hardware and operating systems software such as Windows, HP-UNIX, LINUX, VMware, ESX or Active Directory. • Must possess a basic knowledge, familiarity and experience with maintaining and supporting networking protocols, internet technology and Windows services.

Level 2 • Bachelor's degree in Computer Science, Information Technology or related discipline; or a minimum of 5 years' experience installing, maintaining, administrating and supporting computer hardware and operating systems software such as Windows, HP-UNIX, LINUX, VMware, ESX or Active Directory. • Must possess a minimum of 3 years' experience with maintaining and supporting computer hardware, operating systems software, networking protocols, internet technology and Windows services.

Level 3 • Bachelor's degree in Computer Science, Information Technology or related discipline; or a minimum of 7 years' experience installing, maintaining, administrating and supporting computer hardware and operating systems software such as Windows, HP-UNIX, LINUX, VMware, ESX or Active Directory. • Must possess a minimum of 5 years' experience with maintaining and supporting computer hardware, operating systems software, networking protocols, internet technology and Windows services.

Level 4 • Bachelor's degree in Computer Science, Information Technology or related discipline; or a minimum of 10 years' experience installing, maintaining, administrating and supporting computer hardware and operating systems software such as Windows, HP-UNIX, LINUX, VMware, ESX or Active Directory. • Must possess a minimum of 8 years' experience with maintaining and supporting computer hardware, operating systems software, networking protocols, internet technology and Windows services.

Level 5 • Bachelor's degree in Computer Science, Information Technology or related discipline; or a minimum of 12 years' experience installing, maintaining, administrating and supporting computer hardware and operating systems software such as Windows, HP-UNIX, LINUX, VMware, ESX or Active Directory. • Must possess a minimum of 10 years' experience with maintaining and supporting computer hardware, operating systems software, networking protocols, internet technology and Windows services.

Other Information

This is a resume based position in the collective bargaining unit represented by the Transportation Communications Union (TCU) and will be governed by the terms of the associated TCU collective bargaining agreement for IT employees. As such, candidates selected for this position will be represented by TCU and be on MTA payroll. In addition, candidates selected may be required to work at any MTA Agency location.

As an employee of MTA Headquarters you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $101,379 (this figure is subject to change) per year or if the position is designated as a policy maker.

How To Apply

Qualified applicants can submit an online application by clicking on the 'APPLY NOW' button from either the CAREERS page or from the JOB DESCRIPTION page.

If you have previously applied on line for other positions, enter your User Name and Password. If it is your first registration, click on the CLICK HERE TO REGISTER hyperlink and enter a User Name and Password; then click on the REGISTER button.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Vacancy expired!

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