Job Details

ID #15500884
State New York
City New york city
Job type Permanent
Salary USD TBD TBD
Source Mitchell Martin, Inc.
Showed 2021-06-16
Date 2021-06-15
Deadline 2021-08-14
Category Sales
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FX Investigations Officer - Payments Division

New York, New york city, 10017 New york city USA

Vacancy expired!

Our client, an institutional-grade financial services network, is seeking an FX Investigations Officer - Payments Division

Location: New York, NY

Position Type: Contract

Job Summary:

To investigate and resolve all Nostro and Agent Cover breaks as efficiently and effectively as possible. To establish and maintain relationships with the correspondent and agent banks in order to ensure delivery of payments and to resolve any issues within stringent deadlines. Regular communication with Spanish speaking banks.

General Duties:

  • Ensure that all Nostro and Agent Cover breaks (EG Beneficiary Claims Non-Receipt, Returns, etc.) are concluded as quickly and effectively as possible
  • Generation or approval of messages in SWIFT Alliance to correct or re-effect settlement linked to failed items
  • Reconcile and ensure that payments released by IFL have been executed by our banks and resolve cases where execution is pending
  • Close interaction with the business (Front Office, Sales and Middle Office to ensure a seamless and quality service to the clients
  • Build and maintain relationships with our correspondent banks (in English or Spanish)
  • Ensure that personal and group mailboxes are effectively managed
  • Process and manage VIP client and payments
  • Initiate return of funds
  • Accept and adhere to all written procedures
  • Comply with all applicable company, regulatory and internal compliance requirements, including the prevention of Financial Crime and Fraud
  • Ad hoc duties as required

Knowledge and Experience:

  • Fluency in Spanish
  • 3 years previous experience within Foreign Exchange operations, or international payments, including time working within the investigation's unit
  • Experience utilizing/configuring an online investigations package
  • Extensive payments experience (MT202, MT103, MT199, MT299, MT999, MT101)
  • Strong operational knowledge of SWIFT Standards
  • Proven record in minimising operational losses and streamlining workflows
  • Excellent customer service skills
  • Ability to prioritize, organize and multitask
  • Excellent communication and interpersonal skills
  • Ability to work accurately in a pressurised environment within stringent deadlines
  • Strong team player
  • Determined, focused and enthusiastic
  • College degree (preferable)
  • Strong Microsoft Office skills (Excel, Word, PowerPoint, VISIO)

Vacancy expired!

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