Position in summary:
Customer Service & Internal Recruitment Manager (Anywhere NYC-based)
We are seeking an experienced, New York City–based professional to take on a multifaceted management role within a messenger-style (legal) service. The right candidate will bring both customer-facing skills and organizational leadership to support our decentralized structure (we are an old business with a new brand).
Key Responsibilities
Recruit, hire, and train field personnel.
Assist the coordination of a small network of citywide administrators responsible for heavy paperwork and compliance tasks.
Manage select customer-facing functions, including sales and client service (if applicable).
This role involves periods of high activity as well as lighter cycles, requiring flexible availability and strong time management as things settle in and rapid growth is enabled. Travel throughout the city (and occasionally beyond) will be essential, as will ensuring adherence to regulatory obligations (licensing is required).
What We’re Looking For
Professional presence and sound business judgment.
Resilience and adaptability in a variable workflow environment.
Strong leadership and communication skills.
Mental and physical stamina to handle the demands of the position
Patience with the capability for long-term, big picture thinking
Transportation big plus
https://engage.processlegalsupport.net/transportnyc.html