Vacancy expired!
- Top notch customer focused support
- Excellent written and verbal communication skills
- Engaged in cross-train efforts amongst peers where applicable
- Contribute to site level operational readiness, process improvements
- Effectively manages up as needed
- Self-aware of gaps in skills, works to improve
- Frequent collaboration with site lead, acting as back-up when delegated to
- Cross platform collaboration with immediate peers
- Expert: El Capitan / Sierra / Win 7, Win 10
- MS Office (PC & Mac)
- iPhone / Android hardware
- Airwatch
- Communicator / Skype for Business (PC & Mac)
- System image deployment, maintenance, software and system testing, encryption and security tools (McAfee and FileVault)
- Active engagement with partnering support teams (enterprise wide)
- Platform management, integration (JAMF Casper Suite, SCCM)
- Detailed experience working with SLA, ticketing tools & reporting (Zendesk, HPSM, or Service Now)
- Founded in 1988 in Tempe, Arizona
- 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
- $8.3 billion in revenue in 2020
- Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
- 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
- Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
- Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance
Vacancy expired!