Vacancy expired!
- End User Support: capture, investigate, communicate, track, resolve application issues (break/fix), adhoc queries, transaction investigations, reconciliation, order checks and replays, static data updates, EOD reporting, access and entitlements
- Event Management: Health checks, monitoring of application dashboards, alert response, investigation, monitoring tool implementation, maintenance and configuration changes, batch exceptions
- Incident Management: Manage requests, incidents, outages, communication and escalation.
- Problem Management: Metrics, reporting, trending, driving Stability and continuous improvement
- Change Management: Release and deploy, CAB review and approval for all production change, Acceptance into Service standards, act as gatekeeper to prod
- Capacity Planning & Preventative Actions: Metrics and reporting, design, testing, provisioning, data archiving (shared with Development and Infrastructure teams)
- Configuration Management: Documentation, asset and inventory management, production hygiene
- Recoverability: DR, resiliency, testing, data restoration
- Batch: setup and management, drive optimization
- Audit and Compliance: Audit response and investigation.
- MUST BE FULLY VACCINATED AND COMFORTABLE WORKING ONSITE IN NEW YORK CITY.
- Vendor-facing experience, such as trading clients, experience in electronic trading and/or clearance and settlements
- Extensive experience as Murex SME and production trading application support/trading front office analyst (superior P&L explain/resolution, Greeks, SIMM, VaR, Risk analysis, simulation views, pre-trade pricing skills); This is the core focus of the role
- Very strong knowledge of Fixed income, Interest Rate Derivatives, FX, Futures, Options products; Critical for the role
- 5+ years in a Level 2 production trading application support role (Market data, Pricing, OMS, Execution Booking, Position keeping, Risk platforms, etc.)
- Basic Linux, SQL and any scripting language (Shell, Perl, Java, Python, etc.)
- Any enterprise batch scheduler software experience (Control-M, Autosys, Tidal)
- Working knowledge of underlying infrastructure and interoperability (servers, storage, network, middleware)
- Working knowledge of basic ITIL Service management practices (Event, Incident, Problem and Change management)
- MUST BE FULLY VACCINATED AND COMFORTABLE WORKING ONSITE IN NEW YORK CITY.
Vacancy expired!