Job Details

ID #15166073
State New York
City Nycnewyork
Job type Permanent
Salary USD TBD TBD
Source Aegistech Inc.
Showed 2021-06-06
Date 2021-06-05
Deadline 2021-08-04
Category Architect/engineer/CAD
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AVP- Workplace Experience Engineer, Desktop

New York, Nycnewyork, 10001 Nycnewyork USA

Vacancy expired!

Job Description:

Workplace Experience Engineer - Desktop

Job Description: As a member of the Workplace Experience Team, you will be responsible for the creation, maintenance, and improvement of the firm wide next generation user environment-but specifically focused on the endpoint. In this role you will provide advanced support on all laptop, desktop, software, and remote access issues as we modernize all aspects of our offerings. The ideal candidate will help determine the best solutions for our business needs, help identify gaps and shortcomings in current setups, and determine necessary path forward to create consistent and efficient systems.

Responsibilities:
  • Design, build, refine, and maintain a world class endpoint environment
  • Continuously move our client forward by researching new and emerging technologies
  • Build efficient, resilient, and adequately documented systems so the team can focus on the next priority instead of operational tasks
  • Architect and implement automation, ensuring a consistent, and reliable environment
  • Author design documents, Service Desk training documentation, facilitate peer review, and lead presentations to committees for approval
  • Effectively troubleshoot issues to resolution while embracing the culture of root cause analysis
  • Coordinate vendor escalations by acting as a bridge between support engineering resources and our client

Qualifications:
  • Has a passion for excellence and interested in growing technically, challenges status quo
  • Strong understanding of Windows 10 and Office 365
  • Experience with PowerShell, batch, VBScript, or other automation technologies
  • Strong understanding of modern management concepts using SCCM and/or Intune and Autopilot (image creation, driver management, software deployment, and patch management)
  • Experience with Windows profile management solutions such as FSLogix, Citrix UPM, and AppSense
  • Experience with bash scripting, packaging, and policy management on macOS
  • Experience implementing modern patch management practices for frequent operating system and application updates. For example, Apple's macOS/iOS/iPadOS updates, Windows 10 feature updates, Microsoft Office 365 update channels, and cumulative preview Windows Updates.
  • Support of Windows folder redirection, ideally to OneDrive
  • Experience configuring and troubleshooting Microsoft Group Policy
  • Strong communication and interpersonal skills
  • Managing workload using agile methodologies including sprints, including story points

Preferred

Qualifications:
  • Experience supporting Citrix XenApp and/or XenDesktop
  • SharePoint Online Administration experience

Vacancy expired!

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