Vacancy expired!
At Kelly ® Professional & Industrial, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking Customer Service Call Center Reps to work at a premier Biopharmaceutical company in Port Washington, NY. With us, it’s all about finding the job that’s just right.What’s available?Shifts:8:00am -5:00pm (Mon- Friday)
This will be a “hybrid role”, which includes working in the office in Port Washington from anywhere from 3 to 5 days per week.
Pay RateAll pay starts at $21.50/hour
Temp to Hire at 3 months
Why you should apply to be a Customer Service Account Rep.:Feel great about being a part of the medical and biopharmaceutical industry where you’re making a difference!
Opportunity to become a permanent employee based on good performance and attendance
Potential for growth professionally and financially
Commitment to health and safety
Access to outstanding Kelly perks via https://www.mykelly.us/us-mykelly/perks/
What’s a typical day as a Customer Service Account Rep ? You’ll be:Enter orders into SAP and attach related documents, PO, Quote, Emails
Manage blocks on orders in SAP
Enter service orders (warranty returns), credits and debits
Trouble shooting (resolve issues that arise and consistently strive for process improvements)
Enter and maintain customer master database
Confirm delivery dates – using Excel and/or customer portals
Prepare and maintain status reports for customers and sales, as well as pending Order Report daily
Supporting Customer Service, Sales and Quality Teams with reporting and gathering data as needed
Manages Inbound Calls in the Call Center environment
Process expedite requests and provide data to Sales and/or customers
Your Key Qualifications:Experience with using SAP is strongly preferred
Working knowledge of MS Office Suite (Excel, Word, PowerPoint)
Able to prioritize and handle multiple tasks
Accuracy and attention to detail
Ability to develop productive customer relationships and customer focused attitude
Ability to meet schedules and timelines
Position CompetenciesGood business writing, verbal, and mathematical skills
Must have quantitative and qualitative analytical skills
Commitment to follow-up is essential for success
Thinking/Decision Making
Delivers quality results with deadline pressure
Ability to work independently
Time Management Skills
Organizational Skills
Customer First Focus
Demonstrate strong work ethic
What happens nextOnce you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Account Rep today!#LSIM2021#TJP2021PNIWhy Kelly ® ?You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.About Kelly ®At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Vacancy expired!