Job Details

ID #15373525
State New York
City Remote
Job type Permanent
Salary USD TBD TBD
Source pureIntegration
Showed 2021-06-12
Date 2021-06-11
Deadline 2021-08-10
Category Et cetera
Create resume

IT Analyst II

New York, Remote 00000 Remote USA

Vacancy expired!

pureIntegration is looking for a

IT Analyst II who will be responsible for assisting to oversee system support functions in a client server systems infrastructure. Manages day to day activities within the system including maintenance and interfacing with system personnel to ensure that all questions / issues arising are resolved in a timely manner. Works with moderate guidance in own area of knowledge.

Responsibilities:
  • Tests new software, system patches and Operating system images for conflicts with existing applications using a defined test plan.
  • Tests, diagnoses and resolves end user desktop hardware, OS and application problems.
  • Coordinates with vendors for hardware parts/repairs/replacements.
  • Manages system outages to resolution.
  • Collaborates with fix agents, both internal and external, to resolve issues.
  • Researches and investigates new products for PC software, hardware and mainframe.
  • Provides consultation services for users with problems or new tasks and formulates solutions.
  • Provides immediate technical application support via telephone, email and Internet.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Required Skills:
  • Supporting the team on wiring and day-to-day helpdesk requests in a Remote Freelancer style
  • Must be Familiar with Mac (Majorly) and Windows.
  • Familiar with Adobe cloud suite, Workfront, Aspera, Jira, SharePoint (mostly cloud applications) including MS Office Suite.
  • Key support role on onboarding and offboarding contractors.
  • Respond to tickets.
  • 3-5 years of experience as a Help Desk Support Analyst.

Location : 100% remote until September then possibly onsite in New York city, NY.

Work Authorization: We Do Not Sponsor H1B Visas. No C2C Relationships.

Please note: This position is a full time

contract W2 hourly role with no full benefits (medical for employee after 90 days of employment), no "paid" time off or vacation offered.

Are you self-motivated, collaborative, and client-focused? Are you looking for a challenging and rewarding career? Then

pureIntegration would love to hear from you! Your career journey starts here!

pureIntegration, a systems integration company headquartered in the DC area, serves clients in the fastest growing industries - communications, media, and entertainment. Our industry-focused offerings and collaborative client approach has resulted in a 97% client satisfaction rating. As a leading service organization, we recognize our most valuable assets are our people, both as individuals and how they come together as a whole. As such, we encourage our team members to become fearless in exploring ideas and opportunities to act on them.

pureIntegration is an Equal Opportunity Employer (EOE), qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Vacancy expired!

Subscribe Report job