Vacancy expired!
THIS IS A 100% REMOTE POSITION IN THE U.S.
Job DescriptionNTT DATA Services is looking for an energetic, fast learning and self-motivated candidate that has strong technical skill and team leadership skills, able to work well with groups on a global level, and a consultative approach and problem-solving abilities to enable our business partners to operate more effectively. Responsible for designing, testing and implementing large enterprise-scale information on Linux/Unix, SendMail/Postfix, and Email Content Filtering.Principal Accountabilities:-
- Strong knowledge of the following
- SendMail, PostFix SMTP relay
- IIS SMTP Relay
- Boundary Products, such as Symantec.Cloud, Cisco IronPort and ProofPoint
- Strong knowledge of the following
- Performs maintenance on existing operating systems.
- Evaluates, engineers, tests, recommends, and implements secure infrastructures.
- Acts as a resource for system escalation issues.
- Documents platform standards and processes for ongoing operations.
- Gathers business requirements for system design.
- Schedules and coordinates installation and maintenance of software/hardware on the network and ensures compatibility of all communications and computer hardware/software.
- Performs root cause analysis on failed components and implements corrective measures.
- Provides ongoing information to leadership, customers, and peers regarding enhancements, innovations and solutions.
- Responsible for following company specific systems engineering standards.
- Acquisitions: Add acquisitions' messaging environment under NTT DATA Services, planning, development and sustaining included in this process.
- Executive support escalations: 20-30% time consuming work per week most troubleshooting mail flow issues.
- Employees are required to work on call roughly 1 week of the month. This is to handle escalations from a Customer for critical issues only. On call can occur during holidays or weekends. Outside of on call, the work hours would be 8 a.m. to 5 p.m.
- Provide Technical Documentation and training to L1 and Service desk.
- GBM operation resource for internal and external projects: represent GBM following project assignments and schedules.
- Must be able to work EST hours.
- Prior Experience with SendMail, Postfix and Microsoft IIS SMTP
- Prior Experience with Email Content Filtering solutions; Cisco IronPort Preferred. Others include ProofPoint and Symantec.Cloud.
- Prior experience managing and deploying Microsoft Exchange Online Protection (EOP) and Advanced Threat Protection (ATP)
- Demonstrable knowledge of SMTP trouble shooting
- Knowledge of integrating to back-end systems including Linux, Exchange and ListServ is a plus
- Responsible for complex testing and analysis of all elements of the computer systems and network.
- Analyzes and provides innovative solutions to system engineering and design projects.
- Represents the organization in front of critical audiences such as clients/customers/vendors/executives
- Thorough understanding and management of customer business needs and expectations
- Candidates must have exceptional customer service, problem solving, and communication skills
- Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals
- Possess the ability to work independently with minimal management supervision and with a global team of engineers
- Strong team player with ability to work in a team and as individual contributor
- Strong organizational and documentation skills.
- Fast learner, flexible and able to work on multiple tasks
- ProofPoint
- Cisco IronPort
- SendMail/Postfix
- Linux
- Microsoft Exchange
Vacancy expired!