Vacancy expired!
DescriptionOpenings for French Customer Service Representatives!Develop your career as a Customer Service Representative in the expanding Payments - Corporate industry through this exciting opportunity at OfficeTeam. Do you love building solid customer relationships? Then this position may be for you. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative opportunity is located in Rochester, New York, and is a long-term temporary-to-full-time engagement.Key responsibilities
Receive and place telephone calls
Retrieve and oversee the sending of written business communications
Provide accurate, friendly customer service in a timely fashion
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Requirements
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Strong customer service and office administrative skills
Microsoft Office experience
Support Tickets experience
Well-founded grasp of Inbound Outbound Calls
Proven knowledge of Inbound Outband Calls
Experience with Microsoft Excel
Expertise in Customer Support
Solid understanding of Assist Customers
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
Upbeat, positive attitude and an approach to work rooted in professionalism
Demonstrated experience performing extensive research to resolve complex customer inquiries
Strong communication and interpersonal skills (verbal, written, and listening)
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.490.4154 for additional information.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $16.00 - $18.00 / HourlyLocation: ROCHESTER, NYDate Posted: November 20, 2019Employment Type: TemporaryJob Reference: 02960-0011268133Staffing Area: OfficeTeam
Vacancy expired!